Administrative Assistant Resume Example and Keywords

Close up image of woman's hand working on laptop in office.
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An effective office manager or administrative assistant keeps everything in the office in order, from schedules to supplies, and so much more. Often, people in this role are fixers: if they don't know the answer to a question, they know who can help. They are also skilled at solving problems (along with preventing them). Office managers may supervise staff as well. 

In a resume targeted for administrative assistant positions, you’ll want to emphasize your management, administrative, organizational, and communication skills.

Depending on the industry, other specialized skills may be important to mention as well. Here is a list of the top skills for office managers

How to Use a Sample Resume

Here is an example of a resume for an office manager or administrative assistant. Do not copy the resume precisely; instead, use it as inspiration while writing and formatting your own version. Writing a resume — especially if you're starting from scratch — can be a challenge. Reviewing this sample resume will show you how to organize information as well as illustrating what kinds of details to share. 

All resumes should include sections for contact informationexperience, and education. You'll see those sections in the sample resume below. As well, you can also optionally include a profilesummary, or objective section, and emphasize your qualifications for an office manager or administrative assistant role. You can also include a skills section.

After reading the sample resume, you'll find a list of administrative assistant keywords, which you can use in the skills section and elsewhere in your resume. Here are tips on how to include these keywords.  

Administrative Assistant / Office Manager Resume Example

John Applicant
123 Main Street
Albany, NY 12345
(111) (111 -1111)


Office Manager
National Painting Society, New York, NY
June 2015 - Present
Maintain office library, including cataloging, distribution, and record keeping. Maintain inventory and order tools for office functionality. Manage members, including email reminders, member roster, and records of financial dues; assist with planning and execution of all society events.

  • Co-developed an improved, streamlined webpage for new users, receiving positive feedback from all users polled.
  • Managed summer interns including interviewing, tasks delegation, and scheduling.

Administrative Assistant
Saratoga Springs City Hall, Saratoga Springs, NY
September 2011 – June 2015
Assisted hundreds of clients daily via email, phone, and in person; responsible for directing clients to appropriate department and answering all general questions. Performed filing and data management, as well as drafting and editing short office memos. Assisted with all other office administrative duties.

  • Researched and led acquisition of new office management software that significantly streamlined administrative processes.

Office Assistant
Registrar, ABC College, Saratoga Springs, NY
September 2009 - May 2011
Inputted all data into registrar database. Scheduled appointments and assisted students with registration and finding information.

  • Received award for outstanding work ethic in April 2011.


ABC College, Saratoga Springs, NY
May 2011
Bachelor of Arts in English, department honors
Minor in Business Administration


  • Experience with maintaining office budget
  • Ability to work with several operating systems, including Windows, Mac OSX, and Linux
  • Experience with HTML, CSS, and JavaScript

Administrative Assistant Keywords for Resumes

Use these keywords and keyword phrases when writing administrative assistant resumes and cover letters to help ensure your application gets noticed by hiring managers.

Management Skills: Position yourself to assume supervisory responsibility by mentioning a few of the following leadership skills in your resume and cover letter:

  • Controlling Expenses
  • Efficiencies
  • Enhancing Quality
  • Prioritizing Tasks
  • Problem Solving
  • Task Assignment
  • Quality Control
  • Saving Money
  • Taking Initiative

Administrative Skills: Here are the most common administrative skills that employers seek in their job candidates:

  • Accuracy
  • Adaptability
  • Attention to Detail
  • Creating Attractive Presentation Slides
  • Creating Complex Macros
  • Dependability
  • Graphic Design
  • Identifying Optimal Suppliers
  • Maintaining Confidentiality
  • Managing Databases
  • Microsoft Access
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Producing a High Volume of Work
  • Proofreading Documents
  • Web Design

Organizational Skills: The ability to organize files, data, schedules, processes, and projects is the hallmark of a talented administrative assistant or office manager. Try to list some of these skills in your job application, accompanied with examples:

  • Always Reporting for Work on Time
  • Anticipating the Needs of Supervisors
  • Consistently Meeting Deadlines
  • Highly Organized
  • Juggling Competing Priorities
  • Learning New Technology Quickly
  • Orchestrating Events
  • Organizing Meetings
  • Serving Multiple Supervisors
  • Streamlining Processes
  • Time Management

Communication Skills: Administrative assistants must be able to communicate, in both speech and writing, across organizational levels and with customers. Sought-after language and interpersonal communications skills include:

  • Calming Dissatisfied Clients
  • Composing Effective Correspondence
  • Customer Service
  • Excellent Command of the English Language
  • Explaining Clearly
  • Greeting Visitors Warmly
  • Personable Phone Manner
  • Resolving Complaints
  • Screening Calls and Visitors
  • Verbal Communication

Soft Skills for Administrative Assistants

“Soft skills” are the personal and interpersonal talents that enable people to work well with others. Unlike the “hard skills” discussed above, they are typically innate rather than acquired, although one can certainly strengthen one’s soft skills with practice. Important soft skills for administrative assistants and office managers include: dependability, friendliness, flexibility, meticulousness, precision, professional dress and demeanor, a solid team orientation, the ability to thrive under pressure, unflappability, comfort in working independently, and a positive attitude.