Administrative Job Titles and Descriptions
Administrative work is a broad category. Administrative workers are those who provide support to a company. This support might include general office management, answering phones, speaking with clients, assisting an employer, clerical work (including maintaining records and entering data), or a variety of other tasks.
Because administration is such a broad category, there are many different administrative job titles. Some of these titles, like “administrative assistant” and “program administrator,” refer to jobs with very similar duties. However, some job titles describe very different types of jobs.
Read below for an extensive list of administrative job titles, and what each title means. Use this list when searching for a job in administrative work. You might also use this list to encourage your employer to change the title of your position to fit your responsibilities.
Common Administrative Job Titles
Below is a list of common administrative job titles organized by job type. Read below for a description of each job type. For more information about each job type, check out the Bureau of Labor Statistics’ Occupational Outlook Handbook.
- Administrative Assistants and Secretaries: Secretaries and administrative assistants perform a variety of administrative and clerical duties. They might answer phone and support customers, organize files, prepare documents, and schedule appointments. Some companies use the terms "secretaries" and "administrative assistants" interchangeably. However, administrative assistants often have a higher degree of responsibility. Along with doing the work of a secretary, they might also be involved in organizing meetings and conferences, performing bookkeeping tasks, and even managing the office budget.
- Bill and Account Collectors: Bill and account collectors help manage and maintain the finances of a company. They receive payments, record financial information, and arrange for payment of overdue bills. They often help debtors find solutions for paying their overdue bills. They might also perform other related clerical duties.
- Financial Clerks: This job type includes bookkeeping, accounting, and auditing clerks. These clerks produce and maintain financial records for companies. There are also financial clerks who perform less specified duties, such as carrying out financial transactions and helping customers. These clerks typically require a high school diploma, while bookkeepers, accountants, and auditing clerks require some postsecondary education. They often need at least some coursework or experience in accounting.
- General Office Clerks: General office clerks perform a variety of administrative tasks. They might answer telephones, file records, type and maintain documents, and assist clients. They might also do some basic bookkeeping and financial transactions.
- Information Clerks: Information clerks perform a variety of clerical duties. They often gather information to help the company. This might involve searching databases, retrieving files, or maintaining records. They typically need at least some coursework or experience with spreadsheet computer programs.
- Mail Clerks: Postal service clerks receive, sort, and deliver mail. The may also assist customers either on the phone or in person.
- Material Recording Clerks: Material recording clerks track product information. They ensure proper shipment of items, track shipments, and maintain inventory. They might do some of their data recording in an office but often spend time tracking inventory in the company's warehouse.
- Receptionists: Receptionists perform a variety of administrative tasks. They are often the first point of contact for clients and customers. They answer phones, greet customers, and answer questions about the organization.
Administrative Job Titles List
Below is an extensive list of administrative job titles, including those listed above.
- Account Collector
- Accounting Clerk
- Administrative Assistant
- Administrative Coordinator
- Administrative Director
- Administrative Manager
- Administrative Services Manager
- Administrative Services Officer
- Administrative Specialist
- Administrative Support Manager
- Administrative Support Supervisor
- Assistant Director
- Auditing Clerk
- Bill Collector
- Billing Clerk
- Billing Coordinator
- Client Relations Manager
- Contract Administrator
- Credit Clerk
- Data Entry
- Executive Assistant
- Executive Services Administrator
- Facility Manager
- File Clerk
- Financial Clerk
- General Office Clerk
- Human Resources Administrator
- Information Clerk
- Legal Secretary
- Mail Clerk
- Mail Clerk Leader
- Material Recording Clerk
- Medical Secretary
- Office Assistant
- Office Clerk
- Office Manager
- Office Support Manager
- Office Support Supervisor
- Program Administrator
- Program Manager
- Records Management Analyst
- Senior Administrative Analyst
- Senior Administrative Coordinator
- Senior Administrative Services Officer
- Senior Coordinator
- Senior Executive Assistant
- Senior Special Events Coordinator
- Senior Support Assistant
- Senior Support Specialist
- Special Events Coordinator
- Special Programs Coordinator
- Staff Assistant
- Support Assistant
- Support Specialist
- Virtual Assistant
- Virtual Receptionist
- Word Processor