Work-at-Home Company Profile: Aetna

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Twenty-seventeen was a tale of two cities (or mergers) for healthcare company Aetna. The year started with the collapse of the health insurer’s proposed $37 billion merger with Health provider rival Humana. However, the year ended on a high note—a $69 billion M&A deal between Aetna and retail giant CVS. This puts Aetna in the enviable position of being able to better provide primary care services outside of the costly hospital setting.

Additionally, in January 2018, Aetna was named to Fortune’s 2018 World's Most Admired Companies list and was ranked number 4 in the “Health Care: Insurance and Managed Care” category. Headquartered in Hartford, CT, Aetna has 47,950 employees.

All things considered, Aetna is a good career choice for job seekers.

Working Remotely for Aetna

Many of Aetna's jobs that allow telecommuting are tied to a specific job location (such as a visiting RN nurse), but many (such as a data entry specialist) are not. Still others (such as a medical underwriter) may not be tied to a specific location, but may require licensing in a particular state, or states. The best approach if you want to find a telecommuting job with Aetna is to search by your expertise (or area of interest) and then see what remote positions are available.  

A Sample of Work-at-Home Positions at Aetna

UM (Utilization Managment) Nurse Consultant: The person in this position must be a licensed nurse with the ability to coordinate, document, and communicate all aspects of Aetna's utilization/benefit management program.

You need to be a team player because you'll be juggling all of these tasks (on a daily basis) with a lot of different Aetna staff members. It will help if you're a multi-tasker because you'll also be asked to assess, implement, monitor, and then evaluate various options for the healthcare provider's membership base.

If you have at least three years of clinical experience with an Associate's degree or equivalent experience, this may be a good fit you. The estimated salary is $52,000–$74,000

Compliance & Legislation Small Group Sr. Project Manager (Underwriting): This position coordinates responses to the Department of Insurance and works very closely with Aetna's Internal Compliance area. Because you'll be interacting with a variety of Aetna departments (including  Actuarial, Compliance, Finance, and Underwriting) you need to have strong interpersonal skills and be a strong communicator. The job description says you'll be asked to measure, implement, and track results as well as communicate guidance on legislative changes to stakeholders. If you apply for this job you need to be very detail oriented because your daily tasks will include analyzing data pulls, working with regional underwriting shops to respond to requests, and you'll probably be required to facilitate various fraud case reviews. Aetna wants you to have very specific credentials if you want this job—you need four to six years of experience in compliance, federal legislation implementation, and/or underwriting. And that's not all, the job description says you must possess a strong knowledge of state and federal laws that impact underwriting decisions.

The good news is that there are no educational requirements. The estimated salary is $52,000–$74,000 a year.

Senior Medical Director (Aetna Medicaid): If you want to be a member of Aetna's senior-level management team (and you have managed care and Medicaid experience) you may have found your next job. As a medical professional you'll be asked to develop, implement, support, and promote Aetna's health services strategies—all in synch with the companies tactics, policies, and programs. It's a changing healthcare insurer landscape but, currently, Aetna operates Medicaid managed care plans in 15 states including Arizona, California, Florida, Illinois, Kentucky, Louisiana, Maryland, Michigan, New Jersey, New York, Ohio, Pennsylvania, Texas, Virginia, and West Virginia—and you'll oversee all of these.

This is a unique position because it comes with a healthy paycheck but it's a 100 percent work at home position. Be sure to have three to five years of experience in the healthcare delivery system including clinical practice experience if you want to nab this job. Also, you must be an MD or DO with an active and current state medical license and be board certified in a recognized specialty. The estimated salary is $130,000–$180,000 a year.

Pros and Cons of Telecommuting

Pros: Remote workers say that they like being in control, they enjoy the flexibility of scheduling their work around their lives, and working at home saves them time and money commuting to an office. They also don't have to put up with the constant distractions of people stopping by your cubicle or knocking on your door. Employees also say that working at home allows them to concentrate more fully on their work.

Cons: The biggest complaint among telecommuters (especially for extraverted, outgoing people) is that they suffer from loneliness and isolation. Workers also tend to feel disconnected from the rest of the team. Another negative is that remote workers say they don't have colleagues to share problems with or brainstorm with.

The Telecommuting Boom

According to a 2017 FlexJobs and Global Workplace Analytics report, between 2007 and 2017, the number of U.S. telecommuters increased a stunning 115 percent.

The report also found the following:

  • 3.9 million U.S. employees, or nearly 3 percent of all U.S. workers, work from home at least 50 percent of the time.
  • The average telecommuter is middle-aged (46 years of age or older), is educated with at least a bachelor’s degree, and earns more (comparatively) than an in-office worker.
  • Gender-wise, the number of women and men that telecommute is equal.

Pros and Cons of Telecommuting

Pros: Remote workers say that they like being in control, they enjoy the flexibility of scheduling their work around their lives, and working at home saves them time and money commuting to an office. They also don't have to put up with the constant distractions of people stopping by your cubicle or knocking on your door. Employees also say that working at home allows them to concentrate more fully on their work.

Cons: The biggest complaint among telecommuters (especially for extraverted, outgoing people) is that they suffer from loneliness and isolation. Workers also tend to feel disconnected from the rest of the team. Another negative is that remote workers say they don't have colleagues to share problems with or brainstorm with.

More Telecommuting Statistics

The job search company Flexjobs also revealed various benefits of telecommuting on workers as well as the U.S. economy. The numbers stack up as follows:

  • U.S. businesses save some $2,000 a year, per person, due to work from home programs.
  • U.S. businesses with work from home programs reduce their employee turnover by 50 percent.
  • Seventy-three percent of remote workers say they're satisfied the company they work for.
  • Fifty-six percent of remote workers think their managers are concerned about their well-being.
  • Eighty-two percent of telecommuters say they have a lower stress level, 80 percent experience improved morale, 70 percent say they're more productive, and 69 percent miss fewer days from work.
  • Remote workers also say they enjoy a healthier lifestyle with 45 percent enjoying more sleep, 42 percent saying they eat healthier, and 35 percent saying they exercise more.
  • Most importantly, half of all telecommuters are less likely to quit their jobs than on-site workers.

Aetna is Attractive for Young Talent

Beginning in January 2017, Aetna launched a student loan repayment program which matches loan payment contributions of up to $2,000 a year (with a cap of $10,000) for full-time U.S. employees who graduated on or after Dec. 1, 2013. For part-time employees, Aetna matches contributions of up to $1,000 a year, with a $5,000 cap.

Footnote

While conducting your telecommuting job search, you may also want to look into the directory of work-at-home companies.