Work-at-Home Company Profile: Aetna

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The year 2017 was a tale of two mergers for health care company Aetna. The year started with the collapse of the health insurer’s proposed $37 billion merger with rival health care giant Humana. However, the year ended on a high note—a $69 billion deal between Aetna and retail giant CVS. This puts Aetna in the enviable position of being able to better provide primary care services outside of the costly hospital setting.

In January 2018, Aetna was named to Fortune’s 2018 World's Most Admired Companies list and was ranked No. 4 in the “Health Care: Insurance and Managed Care” category. Headquartered in Hartford, Connecticut, Aetna had roughly 48,000 employees in 2018.

Working Remotely for Aetna

Many of Aetna's jobs that allow telecommuting is tied to a specific job location—such as visiting registered nurses—but many, such as data entry specialists, are not. Still others, such as medical underwriters, may not be tied to a specific location but may require licensing in a particular state or states. The best approach if you want to find a telecommuting job with Aetna is to search by your expertise or area of interest and then see what remote positions are available.  

A Sample of Work-at-Home Positions at Aetna

The following position descriptions present examples of Aetna's work-at-home job offerings:

  • UM (Utilization Managment) Nurse Consultant: The person in this position must be a licensed nurse with the ability to coordinate, document, and communicate all aspects of Aetna's utilization/benefit management program. You need to be a team player because you'll be juggling all of these tasks (on a daily basis) with a lot of different Aetna staff members. It will help if you're a multi-tasker because you'll also be asked to assess, implement, monitor, and then evaluate various options for the health care provider's membership base. If you have at least three years of clinical experience with an associate degree or equivalent experience, this may be a good fit for you. The salary range is $52,000 to $74,000.
  • Compliance and Legislation Small Group Sr. Project Manager (Underwriting): This position coordinates responses to the Department of Insurance and works very closely with Aetna's Internal Compliance area. Because you'll be interacting with a variety of Aetna departments (including Actuarial, Compliance, Finance, and Underwriting), you need to have strong interpersonal skills and be a strong communicator. The job description says you'll be asked to measure, implement, and track results as well as communicate guidance on legislative changes to stakeholders. If you apply for this job, you need to be very detail oriented because your daily tasks will include analyzing data pulls, working with regional underwriting shops to respond to requests, and you'll probably be required to facilitate various fraud case reviews. Aetna wants you to have very specific credentials if you want this job: four to six years of experience in compliance, federal legislation implementation, and/or underwriting. The successful applicant would also possess a strong knowledge of state and federal laws that impact underwriting decisions. The job has no specific educational requirements. The salary range is $52,000 to $74,000 a year.
  • Senior Medical Director (Aetna Medicaid): If you want to be a member of Aetna's senior-level management team (and you have managed care and Medicaid experience), you may have found your next job. As a medical professional you'll be asked to develop, implement, support, and promote Aetna's health services strategies—all in sync with the company's tactics, policies, and programs. It's a changing health care insurer landscape but Aetna currently operates Medicaid managed care plans in 15 states—and you'll oversee all of these. This is a unique position because it comes with a healthy paycheck, but it's a 100% work-at-home position. Be sure to have three to five years of experience in the health care delivery system including clinical practice experience if you want to nab this job. Also, you must be an MD or DO with an active and current state medical license and be board certified in a recognized specialty. The salary range is $130,000 to $180,000 a year.

Pros and Cons of Telecommuting

  • Pros: Remote workers say that they like being in control, they enjoy the flexibility of scheduling their work around their lives, and working at home saves them time and money commuting to an office. They also don't have to put up with the constant distractions of people stopping by your cubicle or knocking on your door. Employees also say that working at home allows them to concentrate more fully on their work.
  • Cons: The biggest complaint among telecommuters (especially for extraverted people) is that they suffer from loneliness and isolation. Workers also tend to feel disconnected from the rest of the team. Another negative is that remote workers say they don't have colleagues with whom to share problems or brainstorm.

The Telecommuting Boom

According to a 2017 FlexJobs and Global Workplace Analytics report, between 2007 and 2017, the number of U.S. telecommuters increased a stunning 115%.

The report also found the following:

  • 3.9 million U.S. employees, or nearly 3 percent of all U.S. workers, work from home at least 50% of the time.
  • The average telecommuter is middle-aged (46 years of age or older), is educated with at least a bachelor’s degree, and earns more (comparatively) than an in-office worker.
  • Gender-wise, the number of women and men that telecommute is equal.

More Telecommuting Statistics

The job search company Flexjobs also revealed various benefits of telecommuting on workers as well as the U.S. economy. The numbers stack up as follows:

  • U.S. businesses save some $2,000 a year per person because of work-from-home programs.
  • U.S. businesses with work-from-home programs reduce their employee turnover by 50%.
  • Seventy-three percent of remote workers say they're satisfied with the company they work for.
  • Fifty-six percent of remote workers think their managers are concerned about their well-being.
  • Eighty-two percent of telecommuters say they have a lower stress level, 80 percent experience improved morale, 70 percent say they're more productive, and 69% miss fewer days from work.
  • Remote workers also say they enjoy a healthier lifestyle with 45% enjoying more sleep, 42% saying they eat healthier, and 35% saying they exercise more.
  • Most importantly, half of all telecommuters are less likely to quit their jobs than on-site workers.

Aetna Is Attractive for Young Talent

Beginning in January 2017, Aetna launched a student loan repayment program that matches loan payment contributions of up to $2,000 a year (with a cap of $10,000) for full-time U.S. employees who graduated on or after December 1, 2013. For part-time employees, Aetna matches contributions of up to $1,000 a year, with a $5,000 cap.


While conducting your telecommuting job search, you may also want to look into the directory of work-at-home companies.