Bilingual Call Center Jobs From Home

If you Are Bilingual, You Have a Tremendous Asset

The virtual call center industry offers bilingual jobs in many languages, making it a good option for bilingual people seeking home-based jobs. Typically bilingual call center jobs pay a little more than non-bilingual ones.

About Bilingual Call Center Jobs

Because so many companies operate globally, bilingual jobs in home call centers are common. Though Spanish is one of the most popular languages for bilingual jobs, dozens of other languages are needed.

In many cases, call center jobs offer two rates of pay, one for English-only agents and a higher one for agents who are bilingual. (For more information on salaries, see this article on Call Center Pay Structures.)

01
1-800-FLOWERS

New York-based floral company regularly hires for at-home call center jobs on a temporary basis for seasonal employment. It does occasionally hire permanent (particularly bilingual), at-home call center agents as well. Must live in the following states: Florida, New Mexico, New York, Ohio, Oklahoma, Texas or Virginia.

02
Advanis

Canadian market research company hires for virtual call center jobs and mystery shopping jobs. Bilingual jobs in French or Spanish available for the home call center jobs. You must live in Canada for call center jobs.

03
Alpine Access/SYKES

Home-based agents take inbound customer service and sales calls for various clients.Alpine requires a minimum commitment of 20 hours per week with up to full-time hours available. Bilingual jobs in languages such as Spanish, Mandarin, and Cantonese available. 

04
Asurion

Call center company hires at-home agents as employees in various U.S. states for full- and part-time positions. Agents bilingual in Spanish are needed.

05
Alorica@Home

Company's customer service agents are employees who handle billing, sales or technical troubleshooting calls for the company's clients. They are paid at a per-minute rate, per-call or minimum wage. Training is paid. Some bilingual jobs are available.

06
Apple At-Home Advisors

Apple at Home is a work at the home call center program from Apple that is part of the company's AppleCare department. Use the keyword "home" in the company’s job database. It recruits French and English bilingual agents who live within 100 miles of Markham, Ontario.

07
American Express

The travel division of American Express hires bilingual virtual travel agents and call center agents with experience in reservation systems in the U.S., U.K., Canada, and Australia. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its database.

08
Affiliated Computer Services, Inc.

FORTUNE 500 company, owned by Xerox, provides business process outsourcing (BPO) and information technology solutions. The company offers part-time employment for home call center agents, bilingual (Spanish) preferred. Use "work at home" as the keyword in the company's careers database.

09
Asurion

The company hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients. New hires who live within 50 miles of a brick-and-mortar training site must train there; others can train virtually. The company's clients include Best Buy, Lowe's DirecTV, Walmart, GameStop, AT&T, and Gateway. Hires agents bilingual in Spanish/English also.

10
Aspire Lifestyles

Homeshoring company specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Offers full- and part-time hours but agents must commit to certain availabilities. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.

11
BSG - Third Party Verification

Agents take inbound calls to do third-party verification for utility, cable, and financial services clients. Agents can choose shifts as short as two hours, which might benefit those who already have other freelance commitments. Agents bilingual in Spanish needed.​

12
CenturyLink

Formerly CenturyTel and EMBARQ, CenturyLink is a provider of voice, broadband and video services for consumers and businesses in 33 states. Bilingual encouraged to apply. Search job database using "work at home." Work at home jobs are based across more than 10 states. 

13
Cruise.com

The company hires sales and customer service agent who work at home, selling and servicing customers shopping for cruise vacations. Spanish-speaking agents are needed, but any language where the company travels too should be extremely beneficial. 

14
Enterprise

Car rental company hires work-at-home reservation agents who speak French and English in the U.S. and Canada. Pay for bilingual agents is approximate $1.50-per-hour more than English-only agents, and upward trajectory is usually an easier process if you can manage employees who might not speak English as a first language. 

15
Hilton Hotels

Hotel chain's Hilton@Home program hires motivated, work-from-home sales agents for customer care and reservations. New hires receive in-depth training and support. Bilingual jobs in Spanish or Portuguese earn substantially more, and is a good option to get your foot in the door of a powerful company.

16
JetBlue

Airline hires some home-based customer service representatives as employees. Bilingual ability may be required for some call center jobs. Travel to the Salt Lake City, UT, office may be required.

17
LanguageLine Solutions

This company hires work-at-home interpreters for telephone work. Must live in United States, Canada, Colombia, Mexico, Puerto Rico or the United Kingdom.

18
LiveOps

The company hires independent-contractor, call-center agents, including licensed insurance agents, for a variety of positions including outbound sales, bilingual customer service (Spanish and French) and financial services.

19
Support.com

Call center and chat agents provide tech support. Spanish-speaking agents are needed on an ongoing basis. Other languages should experience expansion as the company continues to grow. 

20
TeleTech@Home

Global business process outsourcing (BPO) company hires associates In some U.S. states and the U.K. to work from home as call agents and other fields. TeleTech@Home's call center agents are employees, not independent contractors. These call center agents perform sales, customer service, and technical support. Agents bilingual in Spanish, German, French, Catalan, Dutch, and many other languages are hired. 

21
Transcom

The global company hires tech support agents who work from home in several U.S. states and Canadian provinces. French speaking (​possibly other languages) are needed.

22
U-Haul

Work at home call center agents takes incoming calls from customers dealing specific U-Haul moving centers across the US and Canada. English/French bilingual agents needed in Canada. Representatives answer general questions, take reservation and/or provide roadside assistance. Paid training.

23
Working Solutions

The company contracts with agents to do call center and data entry jobs for clients. Call center projects include order processing, reservations, enrollments, customer service, sales, market research and technical support. Applicants who successfully complete a two-part online test are placed on a list and notified when a project becomes available. Hires agents bilingual in 32 different languages including Mandarin, Portuguese, Bengali, Spanish, Italian, French, German, Greek, Vietnamese, Tagalog, Punjabi, Japanese, Hindi, Romanian, Polish, Russian and Arabic. Accepts agents from outside the U.S., for some projects.