CenturyLink Work at Home Opportunities
A Work-at-Home Company Profile
CenturyLink is an internet and telecommunications company that has work at home and telecommuting opportunities.
Company Description for CenturyLink
Based in Monroe, Louisiana, CenturyLink (formerly CenturyTel and EMBARQ) is a provider of broadband, hosting, cloud, IT services, entertainment services, and voice services to consumers and businesses in 33 states. CenturyLink jobs include work-at-home call center positions. In 2016, they were at position number 159 on the Fortune 500 and rising, with 43,000 employees. It's the third largest telecom behind AT&T and Verizon.
The Fortune 500 company draws its workforce of home-based call center agents from many states, including these, which may or may not currently offer positions as it is subject to changing employment regulations and other conditions: Alabama, Connecticut, Deleware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Kansas, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York , North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, Wyoming.
Types of Work-at-Home Positions with CenturyLink
Call center agents may perform technical customer service or be part of a virtual sales team. CenturyLink provides a base pay with sales incentives available. Bilingual agents are encouraged to apply. Work-at-home agents are typically hired as temporary employees, and no benefits are provided at that time. When, or if, an employee becomes a permanent, benefits are available. CenturyLink has a variety of benefits for permanent employees, including pre-paid tuition, healthcare and daycare spending accounts, medical, dental, and vision insurance, 401K match, paid holidays and continued training.
Work at home agents are required to provide their own computer, purchase a specific headset and use CenturyLink's telephone service. However, the phone line does not have to be a dedicated line that is separate from the home line. They must have a traditional landline/analog telephone system and subscribe to a high-speed internet service with the PC physically connected to a modem/router with an Ethernet cable. You must have arrangements for child care and ensure that pets cannot be heard in your work environment.
See more of the typical office requirements for home call centers.
There are other careers at CenturyLink that qualify for telecommuting agreements. These aren't included under their "work from home" category.
Applying for CenturyLink Jobs
In order to apply for CenturyLink jobs, go to the CenturyLink Jobs page. Enter "work from home" in the job search bar to see positions that are currently available. You then set up a profile using your LinkedIn, Facebook, or email. Applicants must take an online "job-fit assessment" immediately after applying. This takes approximately 25 minutes to complete.
They participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program depending on location. In the U.S., they participate in eVerify.
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