How to Answer Interview Questions About Communication

Businessman at a job interview
••• Klaus Vedfelt / Getty Images

Excellent communication skills are essential for workplace success. If you've landed an interview, expect to be asked interview questions about how you communicate, and to have your ability to communicate in the workplace tested and evaluated. Regardless of the role, employers seek employees who can get along with others and who can communicate well both verbally and non-verbally.

When you interview for a job, the hiring manager will ask about communication skills, including how you address issues, how you handle challenging situations, what you expect as far as communication from management, and other questions related to your ability to communicate.

What the Interviewer Will be Looking For

© The Balance, 2018

In addition to the responses you give, your ability to communicate will be evaluated. What are your verbal and nonverbal communication skills like? How well do you explain your answers? How articulate are you? Do you listen carefully to what the interviewers are saying, or do you interrupt and try to dominate the conversation? Do you look your interviewers in the eye when you speak to them? What does your body language say about you

When interviewers ask their questions, they do so not only to gain information from you but to see how exactly you communicate through verbal tone and nonverbal expression.

Here are some of the top 10 communication skills the hiring manager will be evaluating:

  • Listening
  • Confidence
  • Empathy
  • Friendliness (are you easy to talk to?)
  • Nonverbal communication (do you appear to be stressed or uncomfortable?)
  • Respect
  • How clear and concise your responses are

How to Prepare to Respond to Questions

Interviewing can be challenging even for the best communicator. Responding effectively means achieving a balance between listening to what the interviewer is asking, and providing a well thought out response to questions.

If you need to brush up on your interviewing skills, take the time to practice. The more comfortable you are in the role of an interviewee, the easier it will be showcase how well you can communicate. Practice interviewing with a friend or family member, or even by yourself in front of a mirror. Even though it's not a "real" interview, you'll be able to consider, in advance, how you will respond and how you will connect with your interviewer.

Communication Interview Questions

Preparing in advance by reviewing these interview questions and examples of the best answers about communication will help you get ready to respond to these common communications-related job interview questions.

  • Do you work well with other people?
  • Tell me about yourself. - Best Answers
  • How would you describe yourself? 
  • What major challenges and problems have you faced? How did you handle them? - Best Answers
  • Describe a difficult work situation/project and how you overcame it. 
  • What have you learned from your mistakes? 
  • What was it like working for your supervisor? 
  • What do you expect from a supervisor? 
  • How do you handle stress and pressure? 
  • What has been the greatest disappointment in your life? - Best Answers
  • What are you passionate about? 
  • What are your pet peeves? - Best Answers
  • What do people most often criticize about you? - Best Answers
  • When was the last time you were angry? What happened? - Best Answers
  • Do you prefer to work independently or on a team?
  • Give some examples of your teamwork in completing a critical project.
  • Why are you the best person for the job? 
  • Why do you want to work here? 
  • What can you contribute to this company?

More Job Interview Questions and Answers

Interview Questions and Answers
Here are more typical job interview questions and sample answers that will help you to prepare for your next job interview.

Interview Questions to Ask
Interviews are not just about answering questions – they are about asking them. You will be asked if you have any questions about the position to which you are applying; this is your opportunity both to express your interest in their operations/mission and to learn whether the job is really the best fit for you. Follow the link above to review good questions for candidates for employment to ask the interviewer.