Content Management Skills List and Examples

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The job of a content manager can encompass quite a few duties and responsibilities. Generally, content management means you'll be running a website or a blog, or sometimes groups of them.

A content manager might create all of the content personally or collect and curate content created by others. In some ways, the job is similar to being managing editor of a magazine, as it includes both making decisions about what will be published and ensuring that everything that is published meets standards for quality and polish, among other criteria.

Some people are effectively content managers of their own personal, labor-of-love projects, but content managers also work for businesses and organizations, helping to create a public face for their employers.

A content manager might double as a social media director and a digital marketer for a small organization—in fact, sometimes content management is simply a sideline for an employee with other duties. Alternatively, all of these roles might be held by different members of a large team of specialists.

Some content managers work full time in an office, while others work part-time from home. The field is quite fluid and rapidly growing.

The Importance of Skills Lists

Lists of skills that pertain to a given job can jog your memory about previous work you've done that qualifies you for a new position and can help you find the right wording when preparing your cover letter and resume.

When applying for a content manager position, for example, you can use your cover letter as a lead-in to highlight some of your relevant skills, and prepare ahead to give examples in your interview of specific times you embodied these skills. The question will likely come up, and skills lists can give you ideas of the relevant skills to mention.

Since hiring managers vary in what they look for, even for very similar positions in the same industry, don’t rely on skills lists alone to prepare your application. Be sure you read the job description carefully first.

How to Use Skills Lists

There are several ways to use skills lists. In general, you can use them to get a sense of whether you are suited for a particular type of job and, if not, whether you want to invest the time and energy into becoming suited. Even if you already know you are qualified, a skills list might help you put names to your abilities, so that you can describe yourself clearly and succinctly in your resume or other application materials. You may also want to review our lists of skills listed by job and type of skill.

The following lists are not exhaustive but do include core skills that a successful content manager likely cannot do without.

Writing and Editing Skills

While as a content manager you might post content created by others, in most cases much of the text you deal with will be your own. Even if you employ an editor or a secondary writer to polish and improve your text, as a manager you must know good writing when you see it, and you must have your own ideas about the length, structure, and subject matter of the material appropriate for your site. If your text is not engaging, if it is too long, or if it strikes the wrong tone, visitors will not want to return.

  • AP style
  • Business storytelling
  • Content development
  • Content production
  • Copyediting
  • Editing
  • Editorial agendas
  • Editorial calendars
  • Manage freelancers
  • Proofreading
  • Style guides
  • Written communications
  • Writing

Social Media Skills

Much of your content will be marketed primarily through social media, so even if you are not the social media director, you should understand what types of articles are perceived as shareable and likely to elicit engagement if posted as a link on any of the various social media platforms. If you are capable of acting as social media director yourself, you will, of course, be more in-demand as an employee.

  • Best practices
  • Content distribution
  • Curate content
  • Digital media
  • Manage content
  • Mobile

Analytics

As a content manager, you’ll have access to a lot of information concerning how many people visit your sites, when, and how they engage with your content. You have to be able to use that information to figure out what users like and why so that you can make future content even more appealing.

  • Analytics
  • Business analytics
  • Data analytics
  • Data management
  • Fact checking
  • Google analytics
  • Reporting
  • Social media analytics
  • Web analytics

Insight on User Experiences

While the actual design of the website might be up to another member of the team, you will be in a better position than anyone else to understand the user experience and to make suggestions on how to improve that experience. After all, you will become deeply familiar with the site through the course of maintaining and editing it, and you will receive user data and feedback from users in the form of comments. If there is a problem, you’ll be the one to notice and find a solution.

  • Communication
  • Communication strategy
  • Content programming
  • Content quality assurance
  • Content tracking
  • Engagement
  • Monitor growth
  • Monitor performance
  • Promote engagement

Marketing

Whether you are managing your own website or have been hired as a content manager for a corporation or private business, you will need to be well-versed in digital marketing skills such as brand development, ad acquisition, and search engine optimization (SEO). 

  • Branded content
  • Brand promotion
  • Content marketing
  • Content promotion
  • Content strategy
  • Native advertising
  • Project management

Computer / IT Skills

Here are a few of the most commonly used software programs, systems, processes, and computer platforms used by content managers.

  • Content management systems (CMS)
  • Microsoft office
  • Search engine optimization (SEO)
  • UI / UX
  • WordPress
  • Wireframes

Additional Soft Skills to Think About

In addition to the job-specific “hard” (trained or acquired) skills, employers will also weigh the “soft” (interpersonal) skills that their candidates offer. These include talents like collaboration, detail orientation, multitasking, organizational skills, problem-solving, team building, teamwork, time management, and verbal communication. Consider adding one or two of these to your cover letter and work them into your resume as applicable.