6 Recommendations for Dealing With a PIP
Are you on a PIP? Here's how to deal with it
Reader Requests Help in Dealing With a PIP
A reader was previously on a performance improvement plan (PIP) and received notice that they'd been given 90 days to improve or be fired. The reader loves their work however their boss has a low perception of them and doesn't feel the situation is mendable. The reader is still trying to get over it...
With a master's degree and a BS in engineering, the reader is 70% sure they can find a new job, but also asked a question about severance pay. Do you think the reader should hold out for the severance pay and will the employer pay severance pay if they were fired from their job? Or, should the reader quit now because they're a little concerned about how future employers will see it?
Human Resources’ Response:
What do you stand to gain by quitting now? You won't be eligible for unemployment. You won't have a paycheck while you look for a new job. And, having a resignation without a new job lined up won't make job hunting any easier.
Any recruiter or hiring manager who isn't as dumb as a rock (admittedly, some are dumb as rocks), will say, "Why did you leave your job without a new one lined up?" And, since they will call your former employer for a reference, they'll find out the truth. So you better tell them the truth anyway.
In other words, quitting only solves your own emotional problems about having to deal with a boss who has a low perception of you. Granted, a boss who doesn't think you're capable of performing can make performing difficult, but difficult is not the same thing as impossible.
Stay in the job, actively look for a new one, and actively try to meet the conditions of the PIP. Because your company has a formal PIP program, it's highly unlikely that your boss will be able to make the decision to terminate you without input from the Human Resources staff and possibly other managers who may want you in their organization.
People in organizations recognize the possibility that you are your current manager may have conflicts severe enough to reflect negatively on your performance. Another manager may see your work and potential contributions differently.
How to Deal with a PIP
Here's how you tackle a PIP or an ongoing series of PIPs.
1.See the PIP As a blessing.
It's not often that a boss will spell out exactly what they expect of you. A PIP takes all the guesswork out of it. Your boss has written down all of their expectations.
If you meet those, it's highly unlikely that they'll fire you. You may not want to work there anymore, regardless, but at least you'll have a job while you're looking.
2. Create a spreadsheet and list everything you need to do.
Take your document and open up Excel. In one column list every single expectation from the PIP. Across the top, list each week of the PIP period. Each week, write down what you did towards that goal, along with the date and time you did it.
With few exceptions, you should have something in every square every week. For instance, if one of your PIP goals is to sell $10,000 worth of product every month, write down each week how much you did sell
If one of your PIP goals is to communicate better with your coworkers, write down each face to face meeting you had. Record any problems solved via email. Or, if you followed up three times with Jane in accounting and she didn't get back to you, write it down.
The goal here is to document everything. Communication problems are often part of PIPs, but the boss doesn't see all of the communication you do when they are not standing there watching your every move. By writing this all down, your boss can't deny that you're communicating.
3. Believe your boss.
So many people get defensive and don't believe the boss. "I don't have a problem with my attitude. My boss is the one with the problem." It doesn't matter if your boss is off their rocker, they're still the boss. So, if the manager says you have a problem with something, you better act as if you do.
While it's true that being on time or having face time isn't necessary for a lot of exempt-level jobs, if it's important to your boss, you better make sure it's important to you. Leave your house 30 minutes earlier if attendance is one of your problems.
Walk across the office to talk to someone instead of sending an email if face time is important to your boss. If your attitude is labeled as a problem, ask for specific examples and then fix those things. Work isn't the place to express your individuality. It's the place where you do what your boss says so that you have a job and get paid.
4. Meet regularly with your boss and share your spreadsheet.
Bosses should want to meet with you regularly when you're on a PIP, but sometimes they forget. Make sure you schedule regular meetings if your manager doesn't. This is absolutely critical to your success.
You don't want to spend 90 days working on your communication skills by talking face to face with people only to find out that your boss really meant they want you to work on your delivery tone when you talk with others. Yes, your manager should have been explicit in the PIP, but sometimes bosses aren't great at communicating either.
5. Keep HR in the loop.
It's a rare company that has a PIP program that doesn't involve the HR person. Make sure you keep the HR manager in the loop with your spreadsheet and progress as well.
6. Work hard.
Don't give up. Your situation is most difficult. It's hard to learn that your manager is not happy with your work. But, please don't give up. It will just damage your reputation further with potential internal and external employers.
What About Severance Pay?
Severance isn't required in a situation like this. Some companies will offer it to you, but many won't. After all, it's your performance that is the problem. So, don't hold out for severance, but do hold out for the next paycheck.
Remember you can keep looking for a new job even when you're on a PIP and you're not obligated to stay once you find a job, but quitting without a new job lined up will not make your life easier.
Final Thoughts About Dealing With a PIP
Talk with your boss so that you know how long your company expects a PIP to last. Current legal advice to employers is that they not state the length of time an employee has to work on a PIP.
This allows an employer to take action to fire an employee in as few as two weeks if the employer is not seeing significant progress. In your case, you need to exhibit early and significant progress.