A director of operations makes sure a company's day-to-day activities go smoothly while also designing parameters to assess efficiency. This role involves a significant amount of time evaluating daily activities and procedures, as well as overseeing upper-level management. When applying for such a position, you need a cover letter that shows how you either managed in such a position in the past or are now ready to take the next step in your career and assume those responsibilities for the first time.
Duties of a Director of Operations
A director of operations may oversee government agencies, private organizations, or public companies, and each organization comes with its own specific responsibilities. In general, a director of operations is at the helm of an organization, managing all aspects of activities and tasks needed to meet objectives for profitability while defining new initiatives for growth. Specific day-to-day duties vary widely depending on the nature of the business.
The heads of all departments report to the director of operations, so the director needs to have the knowledge and experience to understand and make judgment calls on everything from human resources to accounting, from sales to marketing, and all other departments. A director of operations is also in charge of hiring department heads, so it is important to build a management structure where everyone's strengths and weaknesses complement each other well.
For example, a director of operations may have a background and expertise in marketing, but significantly less experience with finances. In that case, the director of operations may become more involved with marketing, while making sure to hire people with strong financial backgrounds and skills to compensate for the weaknesses in that area. A director needs to delegate authority to department heads and trust them to run their departments, but it's equally important for a director to know when and where to step in and take a hands-on role.
A bachelor's degree is the minimum requirement for this role. Depending on the nature of the work, employers usually prefer candidates with advanced degrees. MBAs are especially valuable for directors of operations because the coursework typically includes international business, innovation, new ventures, and cost management. Employers expect professionals in this role to be proficient with the following skills:
- Implementing initiatives for strategic planning
- Demonstrating analytical thinking and the ability to make critical decisions and solve real-world business issues
- Utilizing active discussion to build consensus among people with differing points of view
- Implementing risk-management techniques to promote organizational stability
Cover Letter Example
While your resume will provide employers with information about your background, your cover letter is an opportunity to show them how you have applied the skills necessary for the position in question. While every situation is different, this sample cover letter provides a broad example of how to show an employer that you are a good candidate for their open position.
This is a cover letter example for a director of operations position. Download the director of operations cover letter template (compatible with Google Docs and Word Online) or see below for more examples.
Cover Letter Example (Text Version)
123 Main Street
Anytown, CA 12345
September 1, 2018
Director, Human Resources
123 Business Rd.
Business City, NY 54321
Dear Mr. Lee,
I'm writing to express my interest in the director of operations position at XYZ Company. Ms. Jones, a manager at your business, is a former colleague, and she suggested that my skills and experiences would be an ideal match for the position.
Your job listing indicates that you are seeking a candidate with superior attention to detail. For the past five years, I have successfully developed and maintained all data systems, including schedules and records for a business employing more than 100 people. Given my ability to manage a multitude of systems with great attention to detail, I earned an award for Most Valuable Administrative Staff Member this past year.
I would love the opportunity to bring my skills as a detail-oriented leader to your business. I have enclosed my resume for your review and look forward to speaking with you about the position in person. Thank you for your time and consideration.
Signature (hard copy letter)