A director of operations manages a company's day-to-day activity. People in this role ensure things go smoothly, so a company's employees are able to do their work, bills get paid, and operations in general go off without a hitch.
That's a broad mandate. The specific responsibilities involved in this role can vary greatly from one company to the next. If you are applying for an operational position, make sure to craft a targeted resume that mirrors the job listing.
Make Your Director of Operations Resume Shine
If you are applying for a role as director of operations, here are some more tips to make your resume stand out:
Match your skills to the job at hand. People in this role need strong leadership and communications abilities. But since responsibilities vary from industry to industry, and from company to company, be sure to closely review the job description. Then, highlight the specific skills and experience listed in the description.
Do focus on core skills. As well as communications and leadership skills, problem-solving abilities are a must for any director of operations. In this role, you have to be creative and flexible to resolve sometimes unexpected problems and situations. You can include a skills section to showcase important skills. As well, you can include references to these skills within your descriptions of previous roles.
Tout accomplishments. In addition to listing tasks and responsibilities in the experience section, call out any major projects and goals achieved. (Follow these tips for including accomplishments on your resume.)
And, when possible, use numbers in descriptions — this could be the number of people or department you oversee, percent increases in sales, reduced costs, etc. All of these metrics are meaningful and help make descriptions pop.
Take advantage of the summary section. In the following resume, the candidate included a resume summary to highlight the depth of his or her experience in the field. Having a summary section steers hiring managers, potential interviewers, and recruiters toward the facts you think are most relevant in your background.
Director of Operations Resume Example
This is an example of a resume for a director of operations position. It includes the candidate's employment and volunteer history, as well as academics. Download the director of operations resume template (compatible with Google Docs and Word Online) or see these additional sample resumes for inspiration.
Director of Operations Resume Example (Text Version)
1234 Evergreen Terrace
Simsbury, CT 06081
Dynamic, detail-oriented operations manager with 15 years of experience in developing and maintaining all non-instructional services for a middle school of 500 students and faculty.
- Award-winning management and communication skills and ability to think outside of the box.
- Expert at developing innovative and unique programs and techniques that result in profound competency spikes for students in language arts and mathematics.
- Fluent in Spanish and French.
- Proficient with SIS, Oracle-based FMPS, and Microsoft Office.
ABC MIDDLE SCHOOL, Stamford, Conn.
Director of Operations, July 2010–Present
Develop and manage school’s budget, maintain all school data systems, and directly supervise three office coordinators and two student interns.
XYZ MIDDLE SCHOOL, Simsbury, Conn.
Education Director, July 2005–July 2010
Established, implemented, and evaluated educational journeys for all students based on pre-determined academic segments with a focus on technology-driven activities and programs.
WASHINGTON MIDDLE SCHOOL, Hartford, Conn.
Director of Tutoring, July 2010–Present
Recruited, interviewed, hired, and managed 25 tutors annually for the middle school, managed the tutoring budget, and distributed payments to all tutors.
Master of Business Administration (2019, anticipated); GPA 3.89
Blue University, New Haven, Conn.
Bachelor of Science in computer science (2003)
Green College, Nartford, Conn.
- Graduated Magna Cum Laude