Find My Profession is a career services site that also helps job seekers with their resumes. We found their resume writing service to be fast, professional, and detailed with an ability to incorporate industry and job-specific information. They’re more expensive than their competitors, and customers need to be very specific about what they want the final product to look like.
- Pros & Cons
- Key Takeaways
Included a headline above the Summary
Created a strong Experience section
Able to pass the applicant tracking system (ATS)
Resume was dense
Training and Education sections were deemphasized
- Our writer did a solid job job developing a keyword-rich, cliche-free Summary section
- Our writer also understood our sample candidate’s occupation and industry, which led to well-written Skills and Experience sections
- Company offers a 60-day interview guarantee
- Product was delivered on time
- Price is higher than most competitors
A resume writing service’s job is to produce the best possible resume for you. It comes down to a few simple criteria: the document demonstrates your value to employers, it is written in a way that it will pass the applicant tracking system (ATS), and it’s reasonably priced. Also important is the customer service you receive from your resume writer. These are the criteria we follow when reviewing resume writing services.
Find My Profession is a resume writing and career counseling provider that helps job seekers find employment. We submitted a materials manager’s resume to Find My Profession (FMP) to see if it would meet our criteria for a solid resume writing service, including quality, price, and customer service.
Out of the many resume writing packages FMP offers, we chose “Professional Resume Writing” for $595. This package is suggested for job candidates with three or more years of experience, but there are other options job seekers can choose from; those are discussed below.
How It Works: A Few Simple, Quick Steps
If you’re interested in using Find My Profession for your resume, it helps to know the process it follows.
- The first step in our review process was to sign up for the service.
We sent a payment of $595 via credit card to FMP and received an automated response letting us know that our payment was received. This was typical of other resume services, as most of them use an automated system, but it is reassuring to have confirmation that you are enrolled.
- The next step in the process was to upload our resume and send the company three job ads.
In the introductory email, we were instructed to upload our resume, send three job ads, and schedule a time to speak with our resume writer after they contacted us.
- We received a personalized email from our resume writer.
Our resume writer sent us an introductory email asking when we would be available for a telephone consultation. We told them that we weren’t available by phone and preferred to communicate via email, to which they agreed.
- Our resume writer delivered the first draft as promised.
Our resume writer sent us a first draft within five days of our conversations, which is in line with FMP’s policy of delivering the first draft within three to five business days.
After reviewing the draft, we responded with some comments, answered their questions, and made some additional suggestions. However, the writer responded to our suggestions with objections to each one, ending by saying they have “17 years of writing resumes.”
This was not the collaboration we were hoping for to produce the best possible resume.
Resume Quality: Design and Formatting Were Lacking but Content Was Above Average
When assessing the quality of the resume, we looked at design, format, and most importantly, content. The resume’s design and format should be appealing to the eye and not so dense that it’s hard to read at a quick glance. However, the content is the most critical element of a resume.
We evaluated FMP’s content writing in these sections:
- Summary statement: This section is a value statement that should be concise, typically three to four lines.
- Skills: This should be formatted so the skills are easy to read with proper spacing.
- Experience: This section should include, at a minimum, a job title and a bulleted list of accomplishments.
- Education: This section should include the name of the institution, its location, degrees earned, and discipline of study.
- Training: This section should detail any courses taken and/or certifications earned.
Design and Format
We found the layout of the resume to be cramped and hard to read, with half-inch margins on the top, bottom, and sides, along with zero-point spacing between the lines of the text. For a font, our writer used Calabri at 10.5-point, which made the resume more difficult to read because of the size; using a larger size would have been better.
When we suggested that our resume writer increase the margins to one-inch and enlarge the font, they stated that smaller margins are the norm. It’s worth noting that our writer originally used a different font but changed it to Calabri, stating that it would provide more white space.
We believe that anyone with a 15-year work history warrants a two-page resume, but our writer claimed that because our candidate only had two jobs to list, they only needed a one-page resume. Although we disagree, we let it go and didn’t belabor the point.
We did experiment with our writer’s improved content to design a two-page resume by changing the spacing of the margins and increasing the font size. The result was a resume of one and three-quarter pages that was easier to read.
The resume followed a traditional format with the following sections in this order: Contact Information, Summary, Skills, Experience, Education, and Training. While it’s not necessary to have Training on a resume, our candidate had completed extensive training, which was worth including.
Very few of the resume writers we reviewed included a headline above the Summary, but ours did. This shows an advanced knowledge of resume writing. They listed a title, Senior Operations Leader, and three areas of expertise: Operations Management, Transformational Leadership, and Team Development. Our candidate’s original resume didn’t have as much emphasis on leadership and we thought positioning our candidate as a leader was a nice touch.
The Summary itself was rich in keywords that would help the resume get past the ATS. This was, in part, a result of the job ads we sent our resume writer as well as their knowledge of the occupation. They compiled the most relevant skills and phrases from the job ads and included them in the Summary.
Another nice surprise was a lack of cliches, which do not add value to a Summary and are usually disliked by hiring managers.
One downside to the Summary was its length. It was five lines long despite the small font our writer used. However, in doing so, they created a dense, hard-to-read block of words. When we brought this up, our writer claimed the more words the better and that up to 80 words is acceptable. We disagree, as shorter paragraphs are easier to read and with enough skill, a three- to four-line Summary can show the candidate’s potential value to an employer.
The skills our writer listed in this area of the resume were accurate for our candidate. Like the Summary, they clearly used the three job ads we submitted to compile the general skills required of a materials manager.
However, this is another area of the resume where we thought the formatting was too dense. While our writer included the necessary keywords to get past the ATS, they separated the skills with small dots. This might seem like a minor detail, but when someone is reviewing a resume, they want to easily spot the important skills necessary for the job. We believe there are more effective or clearer ways to do this.
The Experience section is the resume’s most crucial one. It should begin with a strong job scope, in paragraph format, that briefly describes the candidate’s overall responsibility for each position. The length of the job scope should not exceed three or four lines. Our writer crafted one that was approximately three lines long while illustrating our client's overall responsibilities extremely well.
The first draft our resume writer submitted to us had a six-line job scope that was far too long and difficult to read. We voiced our displeasure at the length of this paragraph, but they replied again that more text was better. However, the writer ultimately revised this section and returned a draft that met our expectation of a shorter job scope.
More important than the job scope are the bulleted accomplishment statements that follow it. These accomplishment statements should include actions followed by quantified results or vice versa, and are preferable and more impressive to hiring managers than job duties.
Unfortunately, our writer included some duties on our draft rather than asking us some questions to obtain more information to turn them into accomplishments. On the other hand, our writer did a fine job of changing some of our original bland accomplishment statements to ones that expressed more explanation, detail, and clarity.
Overall, we felt our writer could have done a better job of asking questions about the results of what our candidate had accomplished. There were also some bulleted duties that could have been eliminated, as it’s assumed that a materials manager would perform them.
Our resume writer chose a different route when writing the Education section by electing not to write the Education section in the traditional format. The traditional format states the candidate’s major on the first line and the institution and location on the second line. Our writer chose this format instead:
LESLEY UNIVERSITY, Cambridge, MA – Graduate Coursework in Management
UNIVERSITY OF MASSACHUSETTS, Amherst, MA – Bachelor of Arts, Anthropology
By not following this format, they hoped to save space and not have the resume run over into a second page but in doing it this way, they made two mistakes.
The first one was listing Lesley University before the University of Massachusetts. Since our candidate didn’t complete a Master's degree at Lesley, it should be listed below the University of Massachusetts, the school from which they obtained a degree.
The second mistake our writer made was excluding our candidate’s minor in Urban Spatial Development, something our candidate was very proud of and felt could make them stand out among other candidates.
We would have preferred our writer to format the Education section like this:
University of Massachusetts, Amherst, MA
Bachelor of Arts in Anthropology, Minor in Urban Spatial Development
Lesley University, Cambridge, MA
Graduate coursework in Management
The resume we submitted to FMP intimated that our candidate had completed an intensive one-month training program. The program included 10 classes and culminated in two certifications: Associate Program Manager and Lean Six Sigma Green Belt. To demonstrate the candidate’s value, we felt it was important to include all of this information.
However, as a way to keep the resume to one page, our resume writer simplified this by writing:
Lean Six Sigma Black Belt/Green Belt | Certified Associate in Project Management (CAPM)
Had our writer chosen to go with our preferred two-page resume, they could have expanded this section to include a bulleted list of the 10 classes our candidate completed during their training.
Resume Writer Certifications: Not Very Transparent
Find My Profession says, “We proudly hire only Professional Resume Writers (PRWs) and never use a cookie-cutter approach,” yet not all writers hold the same certifications. For instance, Certified Professional Resume Writer (CPRW) is one of the better-known certifications but we only found a few writers on their site have this accreditation.
Guarantees: 60-Day Interview Guarantee
Find My Profession states on its website that its clients receive a 60-day interview guarantee. We didn’t see any other type of guarantee. For example, some of the resume writing services we reviewed offer a 100% satisfaction guarantee or your money back.
If revisions are suggested, FMP offers seven days to make those revisions. Our resume writer got back to us within one day with revisions.
Find My Profession displays 36 sample resumes on its website in categories including C-Level, Executive, Professional, Federal/Government, Attorney, Information Technology, Sales & Marketing, Accounting & Finance, and others. Many of them include shading around the headers but our resume writer didn’t use shading or any other eye-catching effects on our resume.
When you Google FMP, it claims to be a five-star resume writing service. In fact, every client that provided a testimonial gave it five stars. Make sure you’re visiting several sources to get a broad perspective on a company, particularly if you’re only seeing excellent or five-star ratings.
You can find testimonials from the Better Business Bureau, Yelp, Trustpilot, and other sites that might be more objective.
Available Plans & Pricing: Find My Profession Was the Highest in Cost
Of all the resume writing services we reviewed, FMP is the most expensive. Each package has a base price, a mid-range price, and an upper-limit price, and the cost depends on the package you select (ranging from entry-level to C-suite executive) along with any add-ons.
Every package includes a modern resume design, ATS-compatible, six-second test optimized, and fully-customizable Word and PDF versions. Customers will also receive:
- One-on-one strategy session with your resume writer to discuss your career, expectations, and goals for your career move.
- A turnaround of three to five business days
- One week of unlimited revisions
- 60-day interview guarantee
For an additional fee, clients can also have a cover letter and LinkedIn profile written for them.
Prices start at $395 for a basic entry-level resume and can go as high as $1,295 for a C-level executive with both a cover letter and LinkedIn profile. There are also specialized packages for federal employees and those in academia or who are looking for work outside of the U.S.
You can visit the company's website for the most accurate pricing for your specific needs.
The Competition: Find My Profession vs. ResumeGo
When it came to customer service, ResumeGo outshined Find My Profession. Its writer was quicker to deliver our candidate’s resume drafts and was more amenable and collaborative when it came to our suggestions and opinions.
ResumeGo is also significantly less expensive. For instance, ResumeGo offered a resume plus a LinkedIn profile that was $346 less than FMP. It’s worth noting that both resume writing services offer a phone consultation, but we chose email as our means of communication. ResumeGo’s customer service was one of the best, if not the best, we’ve received.
However, FMP’s writer produced a slightly better resume.
What made FMP’s final product slightly better was the font style, Summary, and Experience section. After expressing our concern about the lack of white space, our writer from FMP decided to change the font style to create more white space and, in turn, improve readability.
The Summary was superior to the one from ResumeGo due to the use of keywords and an accomplishment at the end of it. We thought the Experience section was better written because of the keen detail of the accomplishments, the use of the three job descriptions, and their knowledge of the occupation to more accurately describe our candidate’s experience.
For resume quality, Find My Profession is a better choice. Overall, however, ResumeGo offers a more solid, less costly service and delivers a better product.
We found the design and formatting dense and hard to read. The font size was too small and there wasn’t sufficient white space. Additionally, the Education and Training sections were poorly formatted in order to keep the resume to one page. These are generally easy fixes, but our writer was hesitant to work with our suggestions.
The fact that our writer understood our candidate's occupation and industry was important and valuable, and they were able to incorporate this into the Skills section. This is knowledge that not all resume writers possess. Additionally, our writer achieved strong content with a brief yet impactful Summary and an Experience section that contained multiple keywords and accomplishments.
However, despite the solid Skills section, strong Summary and Experience, we felt the price was too high for the product our writer produced. We’ve reviewed other resume writing services that delivered stronger resumes at a lower price.