Jobs for flight attendants are competitive. One way to stand out from the crowd is to write a strong cover letter that emphasizes your unique skills and abilities.
Review an example of a cover letter for a flight attendant job, and then personalize it to reflect your qualifications for the job. Also see below for a list of in-demand flight attendant skills you can incorporate into your cover letter, resume and interview.
Tips for Writing a Strong Flight Attendant Cover Letter
Individualize Your Cover Letter
Make sure to write a unique cover letter for each job you apply for. Every airline is different, and each one has different requirements and company culture. Your resume will stand out if you take the time to individualize each letter.
Emphasize Your Skills
In the body of your letter, emphasize the skills you possess that make you a strong flight attendant. Use the list of flight attendant skills (see below) as well as the job listing, to get a sense of what skills you should highlight in your letter.
Use Examples to Make a Match
When stating in your cover letter that you have certain qualifications, include specific examples of times you have demonstrated those skills. For example, if the job posting requirement says, "The ideal candidate is professional, enthusiastic, positive, and committed to providing passengers with the highest level of customer service," you can highlight your related experience:
My extensive experience in the customer service industry has taught me the value of providing positive, individualized service to all customers.
If you have never been a flight attendant, you can draw on other work, volunteer, or school experiences to show your skills. For example, you can demonstrate your customer service skills with an example from a job at a clothing store.
Proofread and Edit
Be sure to edit your cover letter for spelling and grammar errors thoroughly. Flight attendant jobs are very competitive, and even a small spelling error can hurt your chances of getting an interview.
Flight Attendant Cover Letter Example
This is an example of a flight attendant cover letter. Download the flight attendant cover letter template (compatible with Google Docs and Word Online) to use as a template for your own letter.
Flight Attendant Cover Letter Example (Text Version)
123 Business Rd.
Business City 54321
August 6, 2020
Senior Flight Attendant
123 Business Rd.
Business City, NY 54321
Dear Ms. Lee:
I am writing to submit my enthusiastic application for the flight attendant position for Air Atlantic, as advertised on AirJobs.com. I am confident that my dynamic customer service and teamwork skills will make me a strong member of your crew.
My extensive experience in the customer service industry has taught me the value of providing positive, individualized service to all customers. As a restaurant host, I made sure to promote each guest’s comfort and well-being. As an award-winning sales representative, I worked one-on-one with customers to ensure that all of their questions about products were answered and that each customer felt listened to. I would bring this positive energy and hospitality to my job as a flight attendant at Air Atlantic.
My experience and strength as a team player will also make me a strong crew member. As a host, I had to be in constant communication with the wait staff, the kitchen, and the management. My positivity and clear communication skills helped strengthen our team’s efficiency and sense of community. I know I would be an integral part of the dynamic crew at Air Atlantic.
I would love the opportunity to speak with you about how my skills and experience would make me an asset to your flight crew. I will call you in a week to discuss how I can contribute to Air Atlantic. Thank you so much for your time and consideration.
Thank you for your consideration.
Lydia Applicant (signature hard copy letter)
Sending an Email Cover Letter
If you're sending your cover letter via email, list your name and the job title in the subject line of the email message:
Subject: Flight Attendant - Your Name
Include your contact information in your email signature (rather than at the beginning of the letter), and don't list the employer's contact information. Instead, start your email message with the salutation.
Follow Up if You Don't Hear From the Employer
One way to stand out from the applicant pool is to follow up with the employer a week or two after sending your cover letter. However, do not do this if the job listing specifically asks you not to contact them.
Flight Attendant Skills
Below is a list of skills most employers look for in a flight attendant. Incorporate these skill words into your resume and cover letter. You can also emphasize these skills in your answers to interview questions.
Of course, required skills will vary based on the position for which you're applying, so be sure to look closely at the job listing for a sense of the most important skills.
Flight Attendant Skills List
A - D
- Active listening
- Articulating clearly
- Assessing medical emergencies
- Attention to detail
- Calming agitated passengers
- Complying with FAA regulations
- Critical thinking
- Customer service
E - M
- Establishing rapport with passengers
- Evaluating situations and requesting assistance as warranted
- First aid
- Fluency in a foreign language
- Handle in-flight emergencies
- Interacting effectively with people from different cultures
- Interpersonal skills
- Inventory skills
- Leadership skills
- Market and sell products
N - Z
- Neat and tidy appearance
- Noticing security threats
- Organizational skills
- Pass pre-employment screening
- Physical stamina
- Problem-solving skills
- Public speaking
- Reading comprehension
- Reassuring nervous passengers
- Remaining poised under pressure
- Resolving complaints
- Resolving conflicts
- Selling meals, beverages, and headsets
- Sense of humor
- Serving food and drinks
- Standing for extended periods
- Strength to operate emergency exits and equipment
- Swimming and treading water
- Utilizing AEDs
- Working odd hours
- Writing reports regarding incidents