Home-Based Travel Industry Jobs

Many companies in the hospitality industry (hotels, car rental firms, and airlines) hire home-based workers, usually call center agents. However, there are other companies not specifically in the travel industry that need remote workers with travel-related work experience. So if you have travel and/or hospitality industry experience, working at home may be open to you. You will find both kinds of companies on this list.

American Express

Type of Work: Travel agents, call center agents

In its Axcess@Home division, American Express employs full- and part-time, virtual travel agents, who offer leisure and corporate travel services to its card members. Requirements for these sales jobs include a minimum of three years of recent experience selling domestic and international travel services, experience in international air car and hotel booking, computer reservations experience (Sabre is preferred), and domestic and international destination knowledge. They hire in the U.S., U.K., Canada, and Australia.

American Airlines

Type of Work: Reservation call center agents

Work-at-home reservation agents are hired out of particular locations, which include Dallas, Cary, NC, and Miami. When positions are available, they can be found by searching the American Airlines jobs database using "home." Health and dental insurance paid vacation and travel privileges are among the employment position's benefits.

Aspire Life Styles

Type of Work: Virtual assistant specializing in travel

Formerly known as VIPDesk, this company focuses on delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Fluency in English is required, and fluency in French, German, Spanish or Italian is a plus. The city concierges, who are more like virtual assistants, deal with more personal requests like making restaurant, hotel and airfare reservations and getting event tickets.


Type of Work: Reservation/sales agents

This online cruise broker employs home-based call center agents for sales and customer service positions. Bilingual in Spanish required for some positions. See more sales jobs from home.


Type of Work: Reservation call center agents

This New York City-based hotel management company whose brands include The James and Affinia Hotels hires work from home reservation agents, but agents must train in person in New York.


Type of Work: Reservation/customer service call center agents

Car rental company (Enterprise Rent-A-Car, Alamo Rent A Car, and National Car Rental) offers remote call center positions for reservation and customer support agents. Applicants must live in specific locations, but those locations are spread throughout the country. Pay varies by location. Bilingual French and Spanish agents are needed.

Hilton Hotels

Type of Work: Reservation/customer service call center agents

Hotel chain's Hilton@Home program hires motivated, work-from-home sales agents for customer care and reservations. New hires receive in-depth brand and technical training and support. Bilingual in Spanish or Portuguese can earn you $1 per hour more in some positions.


Type of Work: Reservation/customer service call center agents

The airline hires some home-based customer service representatives, but travel to the Salt Lake City, UT, office may be required. Bilingual ability may be required for some call center jobs.

Omni Hotels

Type of Work: Reservation/customer service call center agents

Hotel chain hires work-at-home reservation specialists. Though they are all remote, jobs are tied to a specific location, so search the company’s job database filtering for your area.

Starwood Hotels

Type of Work: Reservation/customer service call center agents

Starwood @Home associates must attend four weeks of training. Starwood provides a company computer, keyboard, mouse, headset, designated phone, and company software, but associates pay for monthly phone and Internet provider charges.

Travel Outlook

Type of Work: Reservation call center agent

Travel Outlook offers reservation services to its hotel clients using home-base representatives. Experience in travel and/or work-at-home experience is preferred.

Working Solutions

Type of Work: Travel agent, call center agent

This call center BPO hires travel agents to service some of its client's needs. It also hires call center agents in many fields including travel.