Call Centers: Work-At-Home Jobs in Canada

These virtual call centers hire agents in Canada.

Looking for work-at-home jobs in Canada? Call centers are a legitimate way to earn money from home. These call center companies hire for work at home jobs in Canada. Many of them require bilingual skills in French and English. For more multilingual jobs from home see these bilingual work-at-home jobs or French-speaking jobs from home.

Before you start applying for a remote call center job, take some time to learn about the work. There are all sorts of call center jobs with different pay structures, and you'll need to ensure you have the right home office setup to do the job. If you're ready to start applying, take a look at these great options in Canada.

01
Advanis

woman on phone headset smiling

 This Canadian market research company, based in Edmonton, Alberta, employs home call center agents (from Canada only) to perform surveys. Being bilingual in French or Spanish is an asset. Advanis provides paid training and a set wage. You must be able to work during these hours: Monday through Friday, 3 p.m. - 10 p.m. MT (5 p.m. - 12 a.m. ET) and Saturday, 10 a.m. - 5 p.m. MT (12 p.m. - 7 p.m. ET).

02
Apple At-Home Advisors

Apple at Home is a work-at-home call center program from Apple that is part of the company's AppleCare department. Use the keyword "home" in the company’s job database. It recruits French and English bilingual agents who live within 100 miles of Markham, Ontario.

03
Convergys

With work-at-home employees in most U.S. States, Canada, and the United Kingdom, the Cincinnati-based company employs virtual call center agents to receive incoming calls and provide services. These may include customer service, sales, or technical support. Convergys offers paid training and benefits. Their schedules range from 16 to 40 hours per week. 

04
Direct Energy

Canadian energy retailers contract work-at-home agents to take inbound customer service calls for its furnace, water heater, and air conditioning divisions. These agents work part-time, managing account inquiries and selling products and services. The job pays a rate of $11 per hour with sales bonuses of 3%. Jobs are hired through ContractXchange, which charges fees for training courses.

05
Enterprise

The parent company of Alamo, Enterprise, and National Car Rental recruits full-time call center agents living in Ontario and New Brunswick. Applicants need to live in specific cities in these provinces. French- and Spanish-speaking agents needed.

06
Expert Global Services (EGS)

This global customer service outsourcing firm offers home-based jobs for French-speaking call center agents based in Montreal.

07
GE Retail Finance

General Electric hires "client services representatives" to review and analyze credit applications and credit bureau information, communicate credit decisions, and provide support for customer application issues. Most of GE Financial's call center jobs are office-based but when it is hiring for home-based jobs they will be listed in its jobs database. Bilingual French and Spanish CSRs are often needed. Benefits include health, vision, and disability.

08
Staples Canada

The office supply retailer employs work-at-home call center agents (both English- and French-speaking) for work-at-home jobs based throughout Canada. Choose Canada from the “Location” drop-down menu in its jobs database.

09
SYKES at Home Powered by Alpine Access

This company employs work-at-home call center agents in the U.S. and Canada to take inbound customer service and sales calls. Agents are paid an hourly rate, and training is paid. Applicants must pass a background check, but unlike in the U.S., there is no charge to Canadian applicants for this. Bilingual French skills are a plus.

10
Transcom

This global call center firm hires virtual agents in Alberta, British Columbia, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island, Yukon, and Nunavut.

11
U-Haul

Home call center employees take incoming calls from customers across the U.S. and Canada. Canadian jobs may require bilingual French and English skills. Representatives answer general questions, take reservations, and provide roadside assistance. Training is paid. Search "work from home" in the company's job database. These are part-time and temporary positions. Applicants must be available to work holidays along with one weekend day each week.