Work from Home Call Center Jobs in Kentucky (KY)

Achieve work/life balance with a home call center job

Kentucky map with a pushpin
••• Getty/rzdeb

To find a work-at-home call center job in Kentucky, you need to find the companies that hire in the state, which isn't easy to do online. Even though it seems like the state you live in shouldn't affect a virtual job, it can. Most home call center companies hire in only some states. All the call center companies listed here hire for home call center jobs in Kentucky.

Accolade Support

Accolade Support hires independent contractor agents for sales, customer service, and tech phone support jobs. Payment is on a per-minute basis. The company requires a quiet background as you work, but you set your hours so that you can work around your family's schedule. 

Alorica at Home 

Alorica at Home employs thousands of remote customer service agents. They are compensated on a per-minute or per-call basis, but because they are employees, not independent contractors, they are guaranteed Kentucky's minimum wage, even when the call volume is low. The company provides paid training. 


Amazon hires seasonal customer service call center representatives and other types of virtual employees who work from home. Virtual opportunities are not available in all areas, but Kentucky has occasional openings. 


CenturyLink employs home-based call center agents in Kentucky. Call center agents are part of a virtual sales team or perform technical customer service. CenturyLink provides a base pay with sales incentives. Bilingual skills are a plus. 


Home-based call center agents for Convergys provide sales, customer service or technical support service to customers who call in. Part-time employees work 25 to 30 hours per week; full-time workers work 40 hours per week. All employees receive paid training and benefits. 


This outsourcing company hires experienced independent contractors as virtual call center agents for inbound sales, customer service tasks, insurance sales, insurance claims, healthcare, and roadside service. Depending on the type of call, agents are paid based on minutes of talk time or minutes plus commission. Some work solely on commission. Agents must go through unpaid certification to work for individual clients, and they must pay for their background check. 


At Sykes, remote employees take inbound calls, which are both customer service and sales calls. They are paid for training, but applicants who are offered a position must pay for a background check. The hiring process for these call center jobs is online and by phone. Bilingual skill is a plus; languages include French, Spanish, Mandarin, and Cantonese. 


This global business process outsourcing company hires work-from-home associates in the U.S. and U.K. to serve as call agents and in other fields. Bilingual call center agents are needed. Benefits include paid training and a 401K for these part-time positions, which require 20 to 30 hours weekly. 


Agents in the part-time and seasonal work-at-home call center jobs provide customer service, make reservations and provide roadside assistance. They are employment positions, not independent contractor positions. 


Work-at-home independent contractor agents for Ver-A-Fast make verification calls, set appointments and offer customer service. Most clients are in the newspaper industry.