Home Call Center Jobs in Maryland
Typically virtual call center companies hire in specific states, so if you live in Maryland you'll need to find ones that hire in the Free State. These call center companies hire for work-at-home positions in Maryland.
Accolade Support Call Center Services: Remote tech support and customer service agents service this company's clients. Agents are all independent contractors. Pay is a per-minute rate of $10/hour at a maximum. However, here is no minimum wage.
AdviseTech: IT solutions provider hires agents with experience with PCs to troubleshoot and telemarket for its clients for 2-6 hours weekly.
Alorica (formerly West at Home): Alorica employs hires remote customer service reps in Maryland. They are compensated on a per minute or per call basis, but because they are employees they do earn minimum wage.
American Express: Home-based call center agents with experience in reservation systems and travel agents are employed by Amex's corporate travel division. Bilingualism is an advantage in getting hired into one of these jobs.
Apple At-Home Advisors: The work-at-home call center division of Apple's customer care division hires tech support and customer services agents nationwide, though the jobs often have locations listed in the postings. Apple provides computer equipment.
ARO: Company's virtual call center employees work in a variety of jobs including sales and customer service. It also hires insurance auditors and LPNs and RNs to work from home.
Carenet Healthcare Services: Registered nurses work as medical call center agents from home. These employees are paid approximately $25/hour. Jobs are full time, and overnight work may be available and/or required.
Convergys: Work-at-home call center reps employed by this business process outsourcing (BPO) firm take incoming calls and provide customer service, sales or technical support. Company's training is paid, and it offers benefits.
Gutter Helmet: Customer service reps handle calls and emails, set appointments and qualifies sales leads. Two years of customer service experience and high school diploma or equivalent required. Training is in-house in Maryland. Work is part-time evenings and weekends.
LiveOps: This BPO hires independent contractors for a variety of customer service jobs including bilingual customer service (Spanish and French), insurance work and financial services. Home-based agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid. Agents must pay for their own background check.
ThinkDirect: This company hires employees as inbound work-at-home agents, selling magazine subscriptions. Pay with incentives is $10-$14 an hour.
Ver-A-Fast: Home call center agents make verification calls for company's clients, which are primarily from the newspaper industry.
Windy City Call Center: Chicago-based call center company hires remote agents as employees for telemarketing jobs.
XACT Telesolutions: Hires inbound and outbound call center agents (English-only and bilingual in Spanish) for work at home jobs. pay ranges from $8-$13/hour.