Home Call Center Jobs in New Jersey
Companies With Opportunities
Alorica: Formerly West at Home, Alorica employs home-based customer service agents who are paid on a per minute or per call basis with the guarantee of being paid minimum wage in their state.
American Express: This financial services firm hires remote customer service agents with experience in reservation systems for its corporate travel division. Bilingual agents are needed.
Apple At-Home Advisors: The work-at-home division of its AppleCare department employs both college students and non-students for full- and part-time position, usually on a temporary or seasonal basis. At one time these jobs were tied to specific locations, but now they will hire anywhere in the United States. Apple provides a computer and phone.
ARO: In this business process outsourcing firm, remote employees work in customer service, sales, and B2B telemarketing as well as insurance auditors and as LPNs and RNs doing telehealth work.
BSG (Billing Services Group): Company specializes in providing its clients with call center agents who do third-party verification services through VoiceLog’s call recording technology.
CenturyLink: Provider of voice, broadband and video services for consumers and businesses in 33 states employs home-based call center agents, pay around $10-11/hour. Bilingual people encouraged to apply.
Hilton@Home: Reservations agents work from home, earning a base of $9/hour with the possibility of incentives raising the rate to $11-$14 per hour.
LiveOps: Independent contractors (who must pay their own background check fee) work from home as call center agents and as licensed insurance agents. Agents are paid based on minutes of talk time. Agents must become "certified" to work for individual clients. This certification is not paid.
Sitel Work@Home: The company hires home-based employees to field customer service calls for its clients, providing service in billing, account inquiries, product orders or inquiries, installation scheduling or technical troubleshooting. All positions involve some sales. Bilingual agents with fluency in English, French, German, Italian, Korean, Mandarin, Portuguese, and Spanish.
SYKES at Home Powered by Alpine Access: Home-based employees take inbound customer service and sales calls for BPO's clients and are paid $9/hr (training is paid), but you must pay for a background check prior to starting. Bilingual skills a plus; languages include Spanish, Mandarin and Cantonese.
Ver-A-Fast: Company contracts with home-based call center agents who use a predictive dialer system to make verification calls for the newspaper industry.
Working Solutions: Remote call center agents handle inbound technical support, sales, travel and ticketing and customer service for Working Solutions' clients. There are also some work-at-home data entry and editing jobs. Independent contractors only.