How to Apologize and Reschedule After Missing a Job Interview

Missing a job interview doesn't have to be the end of the world

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After doing all of the stressful initial work of your career search – crafting a professional resume and cover letter, searching job advertisements, applying to promising job openings – you’ve finally landed a personal interview. Yet, through no fault of your own, you missed the interview. Perhaps you or a child fell ill. Or your car broke down or you were stuck in traffic.

Is it even possible to explain and remedy the situation?

It is if you immediately send an apology email or letter to the employer for missing the interview.

The following is an example of an email apology to an employer for missing a job interview. While a written letter is more formal, in this circumstance you might prefer to send an email due to the timeliness of the situation.

As you draft your apology, be sure to take ownership of your error and, if possible, briefly remark upon “lessons learned” – how you would avoid making this mistake in the future. While your tone should be sincerely apologetic, nonetheless express confidence in your belief that you are a good candidate for their organization and politely request another interview.

Sample Apology Email to an Employer for Missing an Interview

Subject: Your Name - Interview 

Dear Mr. Thomas,

I would like to apologize most sincerely for missing my interview on Wednesday, June 10, at 8:00 AM.  A freeway accident involving a semi-truck stopped traffic completely for 30 minutes on my way to your office, but that is no excuse.

I should have left my home even earlier to ensure I would arrive on time.

As a public relations firm, I understand that Extreme Public Relations Company values professionalism, which includes timeliness. Whether in a staff meeting or a client consultation, I understand that you would expect your employees to be punctual, and to notify you ahead of time if they are delayed.

I am currently taking steps to ensure that I am not late for a meeting again. I plan to leave for meetings even earlier than I already do to ensure I am on time regardless of delays. I will also always check local traffic reports before planning my driving route.

I demonstrated a lack of professionalism on Wednesday; however, I would like to request another opportunity to interview with you for the position of Communications Assistant at Extreme Public Relations Company. I know that despite my embarrassing error on Wednesday, I am an ideal candidate for the position, due to my extensive experience and my proven ability to achieve quantitative results for my clients.

I will call you later this week to see if we can schedule a time to meet again. Again, I am very sorry for my actions. I look forward to meeting you and demonstrating to you why I am a strong candidate for the position.

Best regards,

Firstname Lastname

It is important to include your name, email address and telephone number in the email.

You want to make it as easy as possible for the employer to reach you without their having to look through your paperwork or past email messages for your contact information.