Online Chat Agent Jobs From Home

The online chat job possibilities listed here are more about providing information via text in an online setting. Many of these online chat jobs require expertise in certain fields or bilingualism. Some may have some similarity to online tutor jobs or professional consulting, while others are more sales oriented. Social media moderation jobs are also listed. 

Online chat is a way to make money from home, but many of its jobs will take some hustle (and possibly sales ability) to earn, much in the same way as micro jobs or online task sites do. The upside is all you need is a computer and Internet connection—no phone line and quiet office required like a home call center.

Just Answer

Person typing on a laptop

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Experts chat about subjects ranging from home improvements and taxes to computers and pets with paying customers who are seeking guidance. Experts are paid 10 to 50 percent of what the customer pays for the answer. Requirements include certification in your field (if applicable), two years of research experience and a bachelor degree. Hires independent contractors.


Social media moderators perform social customer service, marketing engagement and​ providing a good experience for a brand’s customers in their online venues. Jobs are part-time and paid on an hourly basis. Bilingual agents are needed. 

Metaverse ModSquad

This company hires both social media moderators and customer service chat agents to services its clients. Needs bilingual, live chat agents in many languages.


Live chat agents answer text chats and respond to live visitor requests for the company's clients, which are website owners. They provide product information to clients and promote those products. Pays $8 to 10 an hour. Hires part-time employees.


Needle contracts with “advocates” to “provide shoppers with live product expertise” for online retailers via chat. Advocates can earn cash or points to buy products. Needle pays $10 per hour but only for the time you are actually chatting. Advocates can also earn incentive points that can be used to buy products. Hires independent contractors.


Experts connect via chat, email, or phone to give advice/information on various subjects in the online “professional consulting service.” Fees for services are paid by members of the PrestoExpersts (formerly known as LivePerson Experts), which then pays them to the experts less the fees and commission. There are also opportunities to earn by referring new customers to the service. An expert must earn $50 before receiving a payout. Hires independent contractors.