Phone Interview Questions and the Best Answers
Before you interview with a hiring manager in person, you’ll likely be asked to do a phone interview. Phone interviews are conducted just like in-person interviews. They are used by hiring managers and recruiters as a tool for screening candidates for employment.
That said, phone interviews come with their own special challenges. For one thing, a phone interview is likely the first time you’ll speak with a representative from the employer.
For example, unlike emailing back and forth, a phone interview offers no chance to re-read and re-formulate your thoughts. As the old commercial goes, you never have a second chance to make a first impression. Another issue with phone interviews is that you can’t rely on body language. (Unless, of course, your phone interview is actually a video interview. Tips on that situation, here.)
The best approach is to come to the conversation prepared to answer any and all questions the hiring manager might ask. Review the questions and answers below, and you’ll have a head start.
Phone Interview Questions About Your Background
Name of company, job title and job description, dates of employment. - Best Answers
What were your starting and final levels of compensation? - Best Answers
What were your responsibilities? - Best Answers
What major challenges and problems did you face? How did you handle them? - Best Answers
Why are you leaving your job? - Best Answers
What are your salary expectations? - Best Answers
Phone Interview Questions About the New Job and the Company
What interests you about this job? - Best Answers
Why do you want this job? - Best Answers
What applicable attributes/experience do you have? - Best Answers
Are you overqualified for this job? - Best Answers
What can you do for this company? - Best Answers
What do you know about this company? - Best Answers
Why do you want to work here? - Best Answers
What challenges are you looking for in a position? - Best Answers
What can you contribute to this company? - Best Answers
Are you willing to travel? - Best Answers
Is there anything I haven't told you about the job or company that you would like to know? - Best Answers
Phone Interview Questions About You
What are you looking for in your next job? What is important to you? - Best Answers
What is your greatest weakness? - Best Answers
What is your greatest strength? - Best Answers
Describe a typical work week. - Best Answers
How would you describe the pace at which you work? - Best Answers
How do you handle stress and pressure? - Best Answers
What motivates you? - Best Answers
Tell me about yourself. - Best Answers
Questions about your career goals. - Best Answers
What type of work environment do you prefer? - Best Answers
How do you evaluate success? - Best Answers
Job interview questions about your abilities. - Best Answers
More job interview questions about you. - Best Answers
Have Questions of Your Own Ready to Ask
In addition to reviewing the typical phone interview questions you'll most likely be asked, it's important to have a list of questions ready to ask the interviewer. Asking the right questions will help you gather more information about the company than you can glean from researching online or even speaking to current and former employees in your network.
In addition, asking interested and informed questions during the phone interview can affirm your commitment to pursuing the opportunity. Serious candidates want to know what it’s like to work at the organization, whether they’ll fit into the corporate culture, and where their careers might take them at the company, should they get the job.
Observe Phone Interview Etiquette Do's and Don'ts
Phone interview etiquette is just as important as in-person job interview etiquette when it comes to getting hired. That's because, regardless of the means of communication, a successful interview will get you to the next stage of the hiring process.
Ask friends or family members to help you conduct a mock interview and record it, so that you can hear what you sound like over the phone. Then, prepare a quiet, comfortable space for the interview itself, so that you’ll feel ready for the call.
Prepare for Tough Interview Questions
Generally, phone interviews are more along the lines of an initial employment screening, intended to weed out the candidates that aren’t a good fit. However, sometimes hiring managers will throw you a curveball and ask trickier questions like, “Describe a decision you made that was a failure. What happened and why?”
Preparing for these tough interview questions will save you from being surprised, should the interviewer decide to skip the easy stuff. And even if she keeps it simple for the phone screen, you’ll be happy you prepared for the harder questions that may arise in a face-to-face job interview later on.