Tech Support From Home
Technical support can encompass a wide range of job descriptions and required skills—everything from call center agents to software engineers. This list of companies with home-based tech support jobs has more of the home call center agent positions, but there are some higher-level positions listed.
This company hires U.S.-based independent contractors as technical support agents for work-at-home positions. The agents do desktop troubleshooting and software support for major brands.
Advise Tech is an IT solutions provider based in Pasadena, California that hires call center agents for work at home jobs. Experience with PCs in a business setting required.
In addition to technical support, Alorica at Home's customer service agents handle sales, customer service, billing, surveys and account management for the company's clients.
Apple employs full- and part-time "At-Home Advisors" who provide customer service via phone or chat and assess issues and troubleshoot its products. Bilingual skills are a plus.
Computer Assistant provides full-service IT staffing for its clients by contracting with experienced IT professionals for services such as computer support, repair, service, and training. Job seekers register with the company and are contacted when clients in their area request service. The work is done at the client's location.
Part and full-time virtual call center agents at the Convergys Home Agent Program receive incoming calls and provide services that may include customer service, sales or technical support. Technical support, such as providing technical troubleshooting assistance on product usage, is only one part of the job which includes sales and customer service. Convergys offers paid training and benefits.
Dell is a computer hardware giant that hires work-from-home technical support advisors in its software division. These software engineers work with customers to troubleshoot issues. Use “work from home” as the keyword in the company’s job database.
Geeks Online (formally Geeks On time) hires computer technicians to make service calls for small business and residential customers, but it also offers 24/7 telephone support services.
While GeekSquad is known for its work inside retail locations and its house calls, many of its tech support positions are work from home. You have to browse the positions to find what you are looking for.
This well-known temporary staffing agency offers call center jobs in its "Kelly at Home" virtual call center—some of which are technical support jobs for computer hardware/software products.
Sitel Work at Home employs work-at-home customer service agents. They may provide service in billing, account inquiries, product orders or inquiries, installation scheduling or technical troubleshooting. All positions involve some sales.
Support.com hires call center and chat agents as well as work-at-home supervisory and sales positions.
TeleNetwork hires tech support agents in 18 states for wireless and Internet provider clients.
Technical support is among the duties listed for TeleTech’s home-based customer service agents. Other job responsibilities include sales and customer service. Benefits include paid training and a 401k.
Transcom is a global company that hires tech support agents who work from home in several U.S. states and Canadian provinces.