Whenever you have a phone interview, plan to send a thank-you email message following the conversation. Not only is this good manners, but it also demonstrates personal initiative to your potential employer.
It also confirms that you are still very much interested in the position, and helps keep your name “top of mind” as the organization narrows its list of candidates to those its recruiters are interested in meeting in a face-to-face or video interview.
For some jobs, a phone interview may be the only interview you have, so it's important to take the time to follow up with the person who called you.
Gather Information During the Interview
In preparation for writing this email, take notes during your phone interview.
Make sure that you have written down the name of the person who conducted the interview (having inquired about the correct spelling if you're not sure) and their title.
If need be, confirm that you have the correct email address for them.
Why Send a Thank-You Message?
It's a good idea to jot down questions that were asked during your conversation and, in particular, note any issues that arose that you feel you did not fully cover.
Your email will be a perfect opportunity to mention anything that you wished you had said during the phone call. Your thank-you message is also another way to reiterate how you're a strong candidate and a good match for the job.
What to Include in Your Email Message
It's important to keep your thank-you message short and focused. Most people skim email, so you want to be brief and to the point. Your email message should include:
- Subject (Your Name - Thank You)
- First paragraph (thank you for the interview)
- Second paragraph (what you have to offer the employer)
- Third paragraph (offer to answer any questions)
- Closing paragraph (looking forward to hearing from you)
- Signature (include your wider contact information (phone, Skype ID, LinkedIn URL, etc.) , so it's easy for them to respond)
Tips for Writing an Email Thank You
As with any thank-you note, this message gives you an additional opportunity to share relevant qualifications and experience. This letter is also where you can highlight any skills you neglected to mention during the phone call, or clarify an answer to a question that you did not respond to as well as you might have.
Be sure to express in the letter your appreciation for the interview and for their consideration. And as you're writing your letter, keep in mind your main goal: to move on to the next step in the interview process. Include details that will support this goal.
End with a statement of your continuing enthusiasm for the job and your hope that you will have the opportunity for further consideration for the position or a second interview, if the employer plans on continuing the process.
When to Send the Email
Ideally, you'll send the note immediately after the phone call. If that's not possible, aim to send your note within 24 hours.
Phone Interview Thank-You Email Samples
The following are examples of thank-you email messages that can be sent after your phone interview. Use these letters for inspiration as you write your email.
Sample Thank You Email Message #1
Subject Line: Thank You - Marketing Assistant Interview
Dear Mr./Ms. Last Name:
I appreciate having the opportunity to speak with you today about the marketing assistant position at the ABCD company. The job seems to be a perfect match for my abilities and interests.
In addition to my enthusiasm, I will bring to the position strong communication skills, flexibility, and the ability to encourage others to work cooperatively with the department. During our conversation, I noted that one point you stressed was your need for a Marketing Assistant who can work overtime and/or on weekends during product roll-outs and during the height of your sales season during the holidays. Please know that I am more than happy to “go the extra mile” and can ensure that I will be available to work extra hours as these are warranted.
I appreciate the time you took to interview me, and look forward to having the opportunity to meet with you in person.
Again, thank you very much for your time and for your consideration. I hope to hear from you soon.
Sample Thank You Email Message #2
Subject line: Thank You - Martha White Interview for Senior Developer
Dear Mr. Martins,
Thank you so much for meeting with me today to discuss the Senior Developer position at Tech Company. I really enjoyed our conversation, and I believe my background in developing apps makes me a strong match for this position.
As I mentioned in our conversation, I've developed similar apps for Companies X and Z. I'm skilled in several programming languages and am comfortable working as part of a team to ship products on time and as bug-free as possible. While at Company X, one of the apps that I helped develop won a prize. More importantly, the app achieved a top 20 position in the iTunes store. My proven track record developing successful apps would be an asset to Tech Company, and I am very enthusiastic about this opportunity.
Please don't hesitate to get in touch if you have any additional questions for me or if I can provide additional information to help with your decision making process. Thank you again for the opportunity to speak today, and I hope to hear from you soon.
Take Notes During the Interview: While you’re interviewing, jot down anything important you’d like to mention in your thank-you email.
Check the Details: Before you click send, check to make sure you have spelled the interviewer’s name correctly and you don’t have any typos.
Don’t Wait: Send your thank-you message shortly after your interview rather than waiting to follow-up.