UnitedHealth Group Work-at-Home Opportunities
Recent years have seen cross-sector health care uber-mergers in a constantly shifting landscape. While this has been happening, the UnitedHealth Group (UnitedHealthcare) flew under the radar and grew internally. America’s largest health insurer continued to grow its multipurpose Optum unit, which manages pharmacy benefits, provides health services, and conducts data analytics. The company boasted $232 billion in revenue in 2018, and 49.5 million plan enrollees, and sits at sixth place on the Fortune 500.
This is good news for telecommuters (from sales reps to registered nurses) wishing to join the Minnetonka, Minnesota-based managed care company, which employs 300,000 employees.
The Telecommuting Boom
Telecommuting has been exploding over the past decade, and will continue to grow. According to data from FlexJobs, 4.7 million people work from home, which represents a 159% increase since 2005.
FlexJobs also reported the following:
- 3.4% of all U.S. workers now work remotely.
- Millennials, now the largest group in the workforce, will continue to shape preferences for remote work.
- Medical and health professions are among the top five career fields for remote work.
Working Remotely for UnitedHealthcare
UHC offers many remote options for this growing workforce of telecommuters.
While many UnitedHealthcare (UHC) jobs that allow telecommuting are tied to a specific job location (such as a visiting RN), many, such as data entry specialists, are not. Still others, such as medical underwriters, may not be tied to a specific location, but may require licensing in a particular state or states. The best approach is to search by your expertise or area of interest and then see what remote positions are available. Here's a sampling of jobs:
Clinical Grievances RN
This is a telecommuter position for those located in the southeastern or northeastern states. As a registered nurse, your primary responsibilities will be attending appeals hearings or teleconferencing with UHC members and providers on a case-by-case basis and then determining the medical appropriateness for UHC members. You'll need to be someone who is detail oriented and enjoys research because you'll also be responsible for performing prior authorization reviews based on state-specific recognized clinical guidelines in order to make benefit determinations. Of course, you'll need to be computer savvy as you navigate relevant internal and external computer systems on a daily basis. Prior experience in case work and grievances is preferred.
Appeals and Grievances Medical Director—Virtual
This telecommuting position involves a lot of detailed work with a number of people involved in the appeals process. You'll conduct appeals reviews, communicate with medical directors, and work with teams to improve care and solve problems. If you like interfacing with people and have an analytical mind, this just might be the ideal job for you. That's because, as director, you'll act as a liaison to third-party reviewers and payers while implementing strategic changes based on your analysis of patterns and trends. You'll need an M.D. or D.O. with an active, unrestricted license, board certification with ABMS or AOBMS specialty, five or more years clinical practice experience, excellent telephone skills, data analytics abilities, and more.
Provider Relations Advocate
The person hired for this position will be the primary contact point (and face) for all UHC providers and, as such, plays a significant role in creating and maintaining trust between providers and their patients. To take on this role, you'll need to have an engaging personality as you design and implement strategies to build positive relationships between the health plan, providers (physicians), and practice managers. You'll also need to be a multi-tasker as you direct and implement strategies relating to the development and management of a provider network. This includes being able to identify gaps in network services, prioritizing contracting needs, and identifying—and remediating—operational shortfalls. In other words, you need to be a right-brain and left-brain person rolled into one. If you have an undergraduate degree or equivalent, two years of experience working with physicians, hospitals, or health systems, plus a year or more of experience with claims and issue resolution—and you like creating and delivering presentations—you'll meet UHC's basic requirements.
These are just a few examples of roles you can find telecommuting with UHC.
Using UnitedHealthcare's Employment Page
UnitedHealth Group keeps an extensive database of jobs up to date on its website. Enter "telecommute" in the search box for a keyword, job title, or job number, or search by job title and select "Telecommuting Positions Only" on the left sidebar. You can further refine your search to pinpoint specific job levels, schedules, and more. It's also easy to find UHC listings on popular online job sites such as SimplyHired and Indeed.
Once you can begin the application process online, it will take you at least 30 to 45 minutes to complete the application, and you must upload a current copy of your resume tailored to the position for which you are applying. Next, you'll need to answer qualifying questions and—for some positions—take an assessment test. Finally, UnitedHealth performs an application review, and if you're qualified, you'll be contacted for an interview. UHC conducts its interviews in person, on the phone, or via video.
Forbes. "America's Biggest Health Insurance Companies in 2018." Accessed Jan. 28, 2020.
Fortune. "6. UnitedHealth Group." Accessed Jan. 28, 2020.
FlexJobs. "159% Increase in Remote Work Since 2005: FlexJobs & Global Workplace Analytics Report." Accessed Jan. 28, 2020.
FlexJobs. "Looking Ahead: 2020 Workplace Trends." Accessed Jan. 28, 2020.