Walmart Online Job Application and Assessment Test Information
Interested in working at Walmart? Depending on the type of job you are applying for, you may be required to fill out a job application, either online or in-person, and take a career assessment test to determine your suitability for employment at Walmart.
Walmart Job Application and Pre-Employment Assessment Test
You can apply online for jobs at Walmart's Hiring Center or apply at a Hiring Kiosk in a Walmart store. Walmart job applications are accepted in both English and Spanish.
When you apply for a job at Walmart, you will need to first respond to Walmart's employment statements, including agreeing to a background check and a drug screening, and acknowledging that misrepresentation or omission of any information will result in your disqualification from consideration for employment or if employed, your dismissal.
Register for an Applicant Account
The next step is to create an applicant account. Either create a new account or log in to an existing account, if you have one. If you are creating a new account, be prepared with your social security number.
Complete the Walmart Job Application
- You can choose to volunteer your gender or ethnic group, or, you can withhold this information.
- Be prepared to answer whether or not you can prove your U.S. citizenship or eligibility to work in the United States.
- Choose if you want to work at a Walmart retail store, Sam's Club, or for Walmart distribution and transportation. Choose the city you'd like to work in, and select a store or facility you're interested in.
- Provide your contact information - name, address, phone number, and email address.
- Fill out your scheduling availability.
Walmart Employment Questionnaire
Next, you will fill out a questionnaire in which you are asked to provide your age, and if you have ever been convicted of a felony, theft, fraud, or a violent crime. You need to answer whether you're available to work evenings and weekends, if you can work the night shift, and if you'd like to work full-time, part-time, or on a temporary basis.
You will also be asked the highest level of education you have completed, if you're a student, the lowest amount of money you would accept for the job, your past employment experience, if they can contact your past employers, when you can start working, along with answering questions that will determine if you are eligible to receive federal tax credits.
Walmart Pre-Employment Assessment Test
This retail Walmart assessment test has 65 questions in four sections.
Section 1: Six multiple choice questions about customer and employee relations. They are looking to see what path you would take in handling conflicts that you might experience working in a Walmart store. For example, they ask you how you would deal with angry customers, customer complaints, and conflict with coworkers. Each question asks a hypothetical situation, and you choose the option which is most similar to how you would deal with the situation.
Section 2: You are asked about work-related situations, and you are asked to grade the effectiveness of different responses to problems. For example, they ask you if you think it is very ineffective, somewhat ineffective, somewhat effective, very ineffective, or neither ineffective or effective to ask your supervisor to schedule you to work with someone else when it comes to dealing with a difficult employee you don't want to work with.
Also, you will rate how much you disagree/agree with questions like, "I complete my tasks at work successfully" or "I feel I am an expert in what I do at work."
Section 3: Questions about how much you disagree/agree (choose somewhat disagree, strong disagree, somewhat agree, strongly agree, or neither) with self-analysis questions about your work ethic, personal decisions, your behaviors, and moral issues, such as whether or not you agree with the fact that stealing from work is wrong.
Section 4: Questions about your experience in previous jobs such as your quality standards, your attention to detail, if you would sacrifice quality for getting something done on time, the number of your past employees, and your self-discipline.
Sample Test Questions
- Two of your co-workers are having a disagreement. One is from your department, and the other is from another department. You find them arguing and how would you handle it?
- A customer has complained about the same problem three times. Do you ask her to explain the problem and tell her you'll solve it? Do you say you will get the last person she talked to and let them solve it? Do you ask her to wait while you talk to the last person she talked to and find out why it hasn't been resolved?
- A person in your department is habitually late, and the others in the department are picking up the slack, but they're getting mad about it. Do you tell her that she needs to start being on time? Do you mention being late at the next department meeting? Do you explain how it's affecting the whole department when she's late?
- Do you do your job as fast as possible to meet the deadline without checking it? Or do you make sure you leave extra time to check it before turning it in, even if it may make it a little later?
Passing the Pre-Employment Test
If you did not pass the Retail Pre-Employment Assessment Test or the Logistics Pre-Employment Assessment Test, you can retake it after 60 days. If you took the Supervisory Leadership Assessment but did not pass it, you can take it again in 6 months.