What Does a Hiring Manager Do?

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The hiring manager is the employee who requested a new position to be filled. Or, the hiring manager is the person who asks for an employee to fill an open job. Whatever their daily duties, they are a key member of an employee recruitment team.

As the initiator of a position or the need for an employee, the hiring manager is the head of the employee selection team. He or she is the employee who works with Human Resources to fill the open position through every step of the organization's hiring process.

How Hiring Managers Begin Their Process

Starting with the recruiting planning meeting, the hiring manager participates in every aspect of the employee recruitment. They review incoming resumes and applications, and conduct a phone interview to determine whether the applicants are qualified enough to merit the employee time invested in an onsite interview. 

The hiring manager participates in both the first and second interviews. If the potential employee is at your company location for more than these two meetings, the hiring manager greets the candidate on each visit.

Participating this fully in the process each time the potential employee interviews helps the manager begin to build a relationship with the candidate. This is the first step in long-term employee retention, which starts before an employee even begins her new job.

During this entire recruitment time period, the hiring manager is assisted at each step of the process by the Human Resources staff. They screen the initial applications, give the short list to the hiring manager, and assist with the selection of the interview team.

Tasks Prior to Making a Job Offer

The hiring manager also works with Human Resources to determine the appropriate compensation for the position, normally makes the job offer, and negotiates the details and timeline of the new employee accepting and starting the job. They are also responsible for building and maintaining a relationship with the new employee from the time the employee accepts the organization's job offer until they start their new job.

As demonstrated, HR is available to assist the manager at each step of the recruiting and hiring process, but the manager is the key person who must own the process. He or she has the most to gain or lose after their department's investment in onboarding, training, relationship-building, and ultimately job success—or failure for the new employee. The hiring manager has a serious responsibility to their organization.


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Making the Hiring Decision

The hiring manager plays the critical role in deciding on whom to hire as the new employee. While the details of this job role may vary from company to company, the hiring manager is always important in the hiring decision. In most organizations, they may not be the only decision maker, but they do have veto power since the new employee will commonly report to them.

In the team approach to hiring, which is strongly recommended as a strategy, the hiring manager sets up a debriefing session to receive feedback from the employees who interviewed the potential employees. Then, a much smaller team of employees that will include the hiring manager and HR make the hiring decision and prepare the job offer.

The hiring manager determines the new employee's start date and is responsible for planning the new employee's orientation and onboarding. They also make the final decision about the new employee's mentor and the employee's job description, then sending the new employee welcome letter and making the new employee announcement.