What Does a Human Resources Coordinator Do, and How Much Do They Make?
Human Resources Coordinators (also known as HR specialists, HR generalists, and HR assistants in certain roles in some organizations) are responsible for two different types of HR activities in organizations. In the first type of HR coordinator role, the individual is responsible for coordinating and organizing activities, events, and initiatives related to one or several of an organization’s HR functions.
They are responsible to plan and negotiate with managers, employees and HR staff in order to ensure that they work together effectively to operate and support the specific function assigned to them.
In the second, the HR Coordinator is responsible for a wide variety of HR functions in a field, department or unit operating in a location that is away from the central HR office. In this HR coordinator role, the employee is viewed as an offsite HR manager by employees.
Examples of each HR coordinator role are provided for clarity.
Examples of Functional HR Coordinator Roles
All functional HR coordinators report to an HR manager or director and are responsible for advising them on their functional area. They are responsible for staying up-to-date on governmental requirements and laws in their functional area.
The role of the HR coordinator also provides administrative support to the overall HR department as needed, in areas such as research, record-keeping, file maintenance, and HRIS entry. They are responsible for staying up-to-date on governmental requirements and laws in their functional area.
All HR coordinators may be assigned additional HR departmental responsibilities as needed.
An example of a job that is often found with the job title of HR coordinator is a compensation coordinator. The person employed in this role is responsible for researching, establishing, and maintaining a company's pay system, coordinating employee pay communication, and staying on top of market rates so that the organization’s pay is competitive to attract and retain employees.
The compensation coordinator communicates the organization’s pay philosophy to employees. They help employees understand the cost of their benefits and they champion the concept of personalizing and customizing benefit plans. They often play a leadership role in recruiting and orienting new employees.
Training and Safety Coordinator
A second example of a functional HR coordinator role is a training and safety coordinator. This individual is responsible to conduct and supervise training and development programs for employees. This includes assessing where training is most needed, conducting or hiring out the training, and evaluating the effectiveness of that training provided.
In their safety role, this individual coordinates workplace safety initiatives, gives safety talks, and fills out government-required paperwork. They frequently participate in prospective employee facility tours, new employee onboarding programs, and training and safety record keeping.
Example of the HR Coordinator Role in a Unit or a Field Operation
The HR coordinator in a unit role is often responsible for all HR activities at a remote office. For example, in a large university setting where the campus may take up miles of countryside, individual units may want an HR coordinator on site rather than having to send employees to a central HR office.
So, the business college or the university IT department has an onsite HR coordinator who functions as a mini-HR operation. This coordinator serves as a compensation coordinator, a training coordinator, an employee assistance counseling coordinator, a management coach, an employee relations specialist, an onsite recruiting coordinator, a problem solver, and so forth.
They perform many of the roles of the centralized HR function in coordination with the employees in the central office doing the functional role. In addition to their main manager, usually the department head, they often have a dotted line reporting relationship to an HR manager in the central office. They are expected to confer with the central office so their handling of HR issues is consistent with other units.
Specific Job Duties and Expectations of HR Coordinators
As you can see, the job duties of HR coordinators are dependent on the role that they play whether functional or in a field unit or department. The job title is frequently interchanged with other HR job titles such as HR Generalist, HR Specialist, and HR Associate. Commonalities exist, though.
- The HR coordinator usually has no reporting staff members.
- They perform internal customer service functions by answering employee and management requests and questions in their functional area. In a field unit, they find out what the managers and employees need to know.
- They interact professionally and communicate well with all internal customers who are served by the function they coordinate.
- They keep the records necessary to demonstrate the impact of their functional area.
- They measure the success of their HR function and make changes based on the data.
Required Skills and Education for an HR Coordinator
This position generally requires a four-year bachelor's degree with a major in a related field, such as human resources, business, or social studies. Candidates should also have topnotch communication and writing skills. HR coordinators should be tech-savvy and highly organized.
In terms of the soft skills qualifications, the HR coordinator is responsive, ethical, confidential, critically evaluative, value-driven, knowledgeable about their HR responsibilities, organized, and cares about customer needs.
At least one to five years' experience in a similar occupation is usually preferred.
How Much Does the HR Coordinator Position Pay?
The HR profession uses many job titles interchangeably depending on the organization, its location, size, and markets. HR coordinator roles are often defined as very similar to the job of an HR generalist, HR specialist, or HR assistant.
So, the salaries of HR coordinators have a wide range of possibilities. Your best bet is to visit a site such as Glassdoor.com or Indeed.com and look for roles that are described similarly to the job you’d like to obtain. This will give you insight into what is a reasonable expectation.
According to the U.S. Bureau of Labor Statistics, “employment of human resources specialists is projected to grow 7 percent from 2016 to 2026, about as fast as the average for all occupations. Human resources specialists will be needed to handle increasingly complex employment laws and healthcare coverage options. Most growth is projected to be in the employment services industry.”
The BLS states that their average salary is $60,350 per year which is an average of $29.01 per hour. Glassdoor cites $36-66,000 as the range for HR staff in these roles. Payscale.com offers a salary range for a beginning HR coordinator role with less than five years of experience of $34,292 - $59,122. Finally, Indeed.com says that an HR coordinator ‘s average salary is $42,448 but shows a distribution range from $14,000-94,000.