What Does a Training Manager Do?
Learn About the Salary, Required Skills, & More
Training and development managers conduct and supervise development programs for employees. They assess where training is most needed, conduct the training, and evaluate its effectiveness.
In addition to enhancing productivity and quality of work, training can increase morale and build loyalty to the firm. Employees generally appreciate knowing their employers are willing to invest in making sure they're as well-trained as possible.
Approximately 34,500 people worked in this profession in 2016.
Training Manager Duties & Responsibilities
Training managers have a variety of responsibilities depending on the size and complexity of their organizations.
- Assess productivity and identify inefficiencies: Training managers must develop training plans to address inefficiencies when they see them. The plans must fit within the company's goals and objectives and fit within the training staff's budget. This includes acquiring training materials, if necessary, and developing a specific training program that addresses the weaknesses that have been identified.
- Implement training programs: These programs must be evaluated and adjusted as necessary to ensure that they're as effective as possible.
- Conduct orientation sessions: Arrange on-the-job training for new employees. Help rank-and-file workers maintain and improve their job skills and possibly prepare for jobs requiring greater skills and for promotions. They might set up individualized training plans to strengthen an employee's existing skills or to teach new ones.
- Assist supervisors: Training managers can work with and improve supervisors' interpersonal skills so they can deal more effectively with employees.
- Set up leadership or executive development programs for employees in lower-level positions. These programs are designed to develop potential and current executives replace those who are retiring.
- Lead programs to assist employees with transitions due to mergers and acquisitions, as well as technological changes.
Training specialists can function as case managers in government-supported training programs. They first assess the training needs of clients, then guide them through the most appropriate training methods, including on-the-job training, apprenticeship training, classroom training, workshops, and electronic learning.
Training Manager Salary
The most highly paid training managers worked for professional, technical, and scientific services in 2018.
- Median Annual Salary: $111,340 ($53.53/hour)
- Top 10% Annual Salary: More than $192,970 ($92.77/hour)
- Bottom 10% Annual Salary: Less than $63,600 ($30.58/hour)
Source: U.S. Bureau of Labor Statistics, 2018
Education, Training & Certification
Those looking for a career as a training manager should ideally have a college degree and related work experience.
- Education: A minimum of a bachelor's degree is typically required, and a master's degree with a focus on training and development and organizational development can be a real plus. Appropriate programs of study include human resources, business administration, and education.
- Experience: Related work experience can be critical. You might begin your career in another human resources field, then work your way up. Experience in information technology can also be very valuable to help develop efficient, electronics-assisted training programs and to train employees in new features of technology.
- Certification: Certification isn't required, but it can be beneficial.
- Continuing Education: You'll want to keep pace with emerging and innovative trends.
Training Manager Skills & Competencies
You should have several essential qualities for success as a training manager.
- Communication skills: These skills will help you impart information and training to audiences made up of different backgrounds and personalities.
- Decision-making skills: These can be valuable in determining training programs to get the most out of staff.
- Leadership skills: Most training managers are in charge of staff engaged in a variety of responsibilities and duties. You'll want to be able to motivate and teach them.
- Collaboration skills: You'll be working with trainees, other management, and experts.
According to the U.S. Bureau of Labor Statistics, training and development jobs are projected to grow at a rate of about 10% from 2016 through 2026. This is better than the growth rate of 7 percent projected for all professions as a whole.
The growth mainly is attributed to the rapid development of new technologies that employees must learn to use.
This is largely an office job, but many training managers find they must travel to regional offices or training facilities. You'll spend a great deal of time working with people.
This is generally a full-time job during regular business hours, but some situations can require overtime. Approximately 30% of training managers reported occasionally working more than 40 hours a week in 2016.
How to Get the Job
The Society for Human Resource Management offers a certification program for training managers.
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Source: U.S. Bureau of Labor Statistics, 2018