What is a Personal Reference?
A personal reference, also known as a character reference, is a reference provided by an individual who knows you and can vouch for your character and abilities. When you’re applying for jobs, you’ll undoubtedly be asked for references at some point during the hiring process.
Depending on the type of position and your circumstances, personal references can be an excellent choice to support your candidacy.
If you’re a recent graduate or changing careers, character references may be able to provide insight into your work ethic and capacities specific to the position you’re seeking that a former employer or colleague wouldn’t be familiar with.
Make sure you read the job posting carefully or pay close attention to the hiring manager regarding the type of references they are asking for. Sometimes, the application will specify that you should provide professional references, in which case you will need to be certain that your referrals act in that capacity.
The Difference Between Personal and Professional References
There is an important distinction between personal and professional references. Unlike professional references, a personal reference does not necessarily need to be an individual who you’ve worked with directly in a corporate setting. A personal reference should be someone who knows you well enough to provide good insight into your personality and overall character.
If the terminology in the job listing is unclear and you have already established contact with the employer, it’s acceptable to ask, “Are you looking to speak with an individual who can attest to my character in general or someone who I have worked with in a business capacity?”
A character reference letter will include basics like the relationship the writer has with you and how long you have known them.
The letter should include a positive endorsement and illustrate your strongest skills and characteristics so that you can stand out from the crowd. In general, anyone who can vouch for your work ethic, reliability, and your ability to achieve in an employment or academic setting can give you a personal reference.
Why Have Personal References?
While it’s a good idea to have references from people who have worked with you – supervisors, colleagues, and staff – it can be helpful to have some personal references as well. This is particularly true for recent grads, who may not have a lot of paid work experience in their field, but who probably have professors or casual employers who can speak to their qualifications as an employee.
More experienced workers who are changing careers may also want to include a personal reference who can recommend them based on familiarity with a different set of skills.
Who to Ask for a Personal Reference
Business acquaintances, teachers, professors or academic advisors, volunteer leaders, religious workers, friends, coaches, and neighbors can all provide a personal reference. You should not, however, ask a family member or spouse to provide a personal reference.
If possible, do not select someone who you’ve only had limited or casual interaction with. You need your reference to be able to provide a specific and genuine testimonial to your character. After all, the employer intends to get a comprehensive understanding of your personality and ability to succeed on the job. If your reference’s response is vague, overly general or brief, this goal will not be met.
In some cases, you may not have a personal reference outside of your family or spouse, in which case you could ask a co-worker who knows you on a personal level. Keep in mind that when an employer explicitly requests a character or personal reference, they may be more interested in hearing about your interpersonal skills rather than your specific achievements in a professional setting.
If your reference is coming from a coworker, the person or character testimonial should be more about how you did what you did rather than what you did.
For example, an employer would rather hear, “Jim has a strong set of interpersonal skills that made him a great asset to our sales team. He is an excellent listener, a strong but empathetic negotiator, and always ‘shows up,’ both mentally and physically.” Rather than just, “Jim was always the top salesman at our company.”
Request Permission Before You Use Someone for a Reference
Be sure to contact your potential references before you give out their information to ensure that they are comfortable and willing to take on such a role. You should be sure that they have enough information as well as the time and interest to provide a strong endorsement for your candidacy for the job. It’s a good idea to forward them an updated resume and the job posting, especially if you haven’t talked in a long while, to make sure that they can speak to the specific skills that the job requires.
When to Share Your References With Employers
Unless specifically mentioned in the job posting, wait until you are asked to provide references to your potential employer. Make absolutely sure that you have their explicit permission before giving someone’s name as a reference.
It’s a good idea to let your references know when you begin a job search. Let them know something about the types of positions you are interested in as well so that their letter will include information that will enhance your candidacy.
Sample Personal Employment Reference Letter - Example 1
To Whom It May Concern,
As a nanny to my eight-year-old twins for the past three years, Heather Pleat has proven herself to be a remarkably responsible, confident young woman.
I am amazed at the ease with which Heather can fulfill a variety of tasks. She has worked for me not only as a nanny, but also a tutor to my children and a housekeeper. She even finds time to volunteer at a local daycare for single mothers. Not once have I seen Heather become overwhelmed by a given task or assignment.
I am confident that Heather’s intelligence and maturity will be great assets in any organization. Please do not hesitate to contact me with any questions.
Sample Personal Employment Reference Letter - Example 2
Dear Hiring Manager,
I have been acquainted with Dillon Smith for the past four years in my capacity as faculty advisor to the Spanish Club at Anytown High School. Dillon has shown himself to be a leader, serving as club president as a senior, and as treasurer during his junior year.
During the time that I have known Dillon, I have witnessed his ability to lead the group in many fundraising events and field experiences. His organizational skills made it possible for the group to finance a trip to Mexico during winter break, where the students were able to experience first hand the excitement of delving into another culture.
I believe that this young man has the skills and maturity to excel in your organization. If I can answer any further questions, please contact me.
Follow Up With Your References
Remember that giving you a referral takes some time, consideration, and thought on the part of your reference. Sending a thank you note, or email to the person who took the time to endorse you is a nice gesture to show your gratitude.