Skill Set Definition and Examples
A skill set (also spelled "skillset") is a particular category of knowledge, abilities, and experience necessary to perform a job. Specific skill set areas, for example, include human relations, research and planning, accounting, leadership, management, and computer skills.
You can job hunt by matching your skill set to a certain profession, or enhance your skill set to further your career progression.
Types of Skill Sets
There are a variety of different types of skill sets. In general, your skills are your abilities that are important for career success.
- Soft skills are interpersonal or people skills. They are somewhat difficult to quantify and relate to someone's personality and ability to work with others. This in-demand skill set includes good communication, listening, attention to detail, critical thinking, empathy, and conflict resolution abilities, among other skills.
- Hard skills are quantifiable and teachable: they include the specific technical knowledge and abilities required for a job. Examples of hard skills include computer programming, accounting, mathematics, and data analysis. Some can be learned on the job, while others, such as surgical skills, are first learned in a classroom and then refined through work practice.
One difference between hard skills and soft skills is that you can easily list hard skills on a resume, while soft skills may come across more clearly during an in-person job interview.
- Hybrid skills include a combination of technical and non-technical skills. Many positions require employees to incorporate both soft and hard skills in their skill set to succeed in the role.
- Transferable skills can apply to many different career fields. These include soft skills like critical thinking and problem solving, or hard skills such as writing and math ability.
- Job-specific employment skills are those necessary for a particular position. For example, a hairstylist must know hair-coloring techniques, a payroll clerk must have payroll skills, and a nutritionist must have diet-management knowledge.
Examples of Skill Sets
Below are examples of some of the important skills that employers seek in candidates based on the career focus. Develop these skills and emphasize them in job applications, resumes, cover letters, and interviews.
Showing that you have the skills the company is seeking will help you get hired and promoted.
Skill Sets for Administrative Careers
Administrative skills are those related to running a business or keeping an office organized. Administrative skills are needed for a variety of jobs, ranging from office assistants to secretaries to office managers. Employees in nearly every industry and company need strong administrative skills.
- Customer Service
- Desktop Publishing
- Document Management
- Microsoft Office
- Office Equipment
- Running Office Machines
- Word Processing
- Event Coordination
- Meeting Planning
- Monitoring Actions
- Goal Oriented
- Issue Resolution
- Office Coordination
- Problem Solving
- Team Working
Skill Sets for Sales Careers
Selling is a multifaceted and demanding line of work. In addition to being able to sell, salespeople must have excellent communication, customer service, and marketing skills. As such, there are myriad associated skill sets and many circumstances under which you can apply those skills.
- Account Management
- Client Acquisition
- Client Retention
- Team Management
- Project Management
- Public Relations
- Customer Relationship Management (CRM)
- Public Speaking
- Door-to-Door Sales
- Active Listening
- Pitch Delivery
- Public Speaking
- Relationship Building
- Emotional Intelligence
Skill Sets for Education Careers
The skill sets you must possess to be a great teacher range from leadership and compassion to organization and computer skills. By exhibiting these key traits, you will appeal to the schools to which you are applying, as someone who will work to better the lives of their students in a variety of ways.
Skill Sets for Information Technology (IT) Jobs
Commonly referred to as IT, there are many job titles in the technology sector, and there are roles for people with many areas of interest, and many levels of expertise. The broad swath of jobs available means that employers look for a combination of different technical skills and soft skills when hiring. Some may look for expertise in a specific language or program, while others might look for more general computer skills.
- Written Communication
- Oral Communication
- Active Listening
- Communicating Complex Information in Digestible Amounts
- IP Setup
- Wireless Modems/Routers
- Cloud Services
- Cyber Security
- Information Management
- Goal Oriented
- Digital Communications
- Manage Remote Working Teams
- Meeting Deadlines
- ICT (Information and Communications Technology)
- Critical Thinking
Skill Sets for Health Careers
Nurses and other healthcare professionals need myriad skill sets to succeed in this popular career. They must be able to perform certain procedures (such as giving vaccinations and drawing blood). In addition, they need to be tech-savvy in order to update patient charts through a hospital’s online database. Important soft skills for a nurse include patience, empathy, and strong communication skills to relay information to patients and their families. These soft skills also enable them to work effectively with doctors and other providers.
- Applying Current Research to Medical Practice
- Attention to Detail
- Coding and Billing for Services
- Consulting with Other Health Team Members
- Critical Thinking
- Decision Making
- Formulating Care Plans
- Maintaining Confidentiality
- Making Referrals to Specialists
- Performing Minor Surgeries
- Problem Solving
- Promoting Healthy Lifestyles
- Protecting Sensitive Data
- Taking Initiative
- Time Management
- Training Staff
More Skill Set Examples
Review this list of skill sets for many different occupations as well as for skills listed by type of skill.
How to Figure Out What Skills You Have
Highlighting your skills is an important part of any job search. However, what if you are uncertain about which skills you have? Answering these questions can help you determine your core skills:
- What do you enjoy doing? Identify meaningful tasks with which you feel extremely competent. Perhaps throughout your life you've enjoyed positions where you have knowledge and can patiently answer people's questions. That might be expressed as "communication skills" or "customer service abilities" from a resume perspective.
- What gets you compliments? In a work setting, what activities lead to praise? Perhaps during performance reviews you consistently receive acknowledgment for your team player abilities. Maybe your previous bosses have always commented on your timeliness or attention to detail.
- What have you done in your jobs? Look to job descriptions, both for the job you want and for the jobs you've held and described on your resume. Consider the skills necessary to do the work. If you launched a new app in your last job, you likely know a programming language or have other tech-based skills.
Skills Assessment Tools
There are free tools you can use to assess your skills. Check out O*NET OnLine's Skill Search Tool. You can use it to identify occupations that match your skills and interests. CareerOneStop's Skill Matcher will show you career options that match your skill ratings.
Matching Your Abilities to the Skills Required for a Job
Show employers that you have the skills necessary when you apply for a job, by demonstrating this in your resume, cover letter, and during the interview. Job listings often include a list of skills that employers require of applicants. In your resume and cover letter, reference the skill sets you have that fit the job listing.
When preparing your resume, use keywords that describe your skills to employers so that if you post your resume online, it will turn up in search results for those key terms.
In your cover letter, mention your skills, and provide a specific example of a job in which you used those skills regularly, especially if it's in a manner that fits your new potential job.
Once you land an interview, prepare by making a list of your skills that relate to the job. For each skill, come up with a particular example of a time you have demonstrated or used that skill in the past, and practice a brief summary to share during your interview.
How to Develop New Skill Sets
If you are looking for a job in an industry that requires a skill set you don't currently possess, one way to gain new skills is through skill sharing. Someone with a particular skill shares his or her knowledge in exchange for lessons from you in another skill.
Often, this occurs online through a web tutorial, such as with someone looking for a job in marketing who might exchange an online tutorial about web design for a tutorial in marketing strategy. You can also develop skills in other ways, including taking online courses in both hard and soft skills.
CareerOneStop. "Skills Assessment," Accessed Nov. 9, 2019.
Inside Higher Ed. "Survey: Employers Want 'Soft Skills' From Graduates," Accessed Nov. 9, 2019.
Association for Talent Development. "Hybrid Jobs Need Hybrid Skills," Accessed Nov. 9, 2019.
CareerOneStop. "Identify Transferable Skills," Accessed Nov. 9, 2019.